Scrum Master Registered Nurse

PAULINE OKHAMESAN

079******** ~ ******@*****.***

Certified Scrum Master

PROFESSIONAL SUMMARY

I am a Digital Scrum Master with experience working in a waterfall/agile environment using scaled agile, scrum, or Kanban frameworks leading multiple development teams into high performance. I have a passion for agile, people, and processes within large and small enterprises and have worked in an agile environment for over 7 years. The quest and zeal for continuously improving and driving change keep me on my toes to constantly improve my knowledge and skills. Thus, as a Scrum Master building and empowering teams, watching the improvements as we inspect/adapt and evolve working practices is what drives me.

Coming from a nursing background into agile helps me understand the importance of genuinely caring, serving others, abiding by principles, and reflecting on past incidence to find ways to not make the same mistake twice. I’m an Agile enthusiast and thrive on serving the team, watching the interpersonal relationships grow, and enabling self-organization in the pursuit of high-quality solutions that will delight our customers. I am a big lover of a positive culture that supports continual learning with the drive of an agile mindset.

CORE COMPETENCIES

Support building the right environment - Foster a culture where issues or new ideas can be discussed in an open, transparent, non-judgmental way. Promoting Openness.

Act as the voice of purpose – Great facilitating and mediating skills in events, meetings, and beyond, getting people to communicate and find the right way forward as key.

Coaching & Mentoring – Continuously work closely with cross-functional teams by coaching the individual, and the situation and allowing the person to make decisions themselves.

Data Collator – Support the scrum team in collating, analyzing, and presenting data in ways that help them reach goals quicker and evaluate waste.

Break down blockers – Proactively identify what's getting in the way of the scrum teams delivering faster and faster working with them to get to new heights of productivity.

Agile mastery – Vast experience in applying different agile practices and frameworks (Kanban, Scrum, XP, and SAFe) tailored to deliver fast-moving digital products in cross-functional teams.

Positivity – A friendly, positive, upbeat individual with great communication skills and energy that can motivate the team and bring high energy to the team.

Growth mindset – Always endeavor to learn, re-learn and use my acquired skills and experience to mentor individuals with less agile experience into maturity. I am always willing to learn from others and make myself better every day.

PROFESSIONAL EXPERIENCES

KINGFISHER Scrum Master May ’20 – Present

Guided and supported multiple agile teams; assisted in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work.

Ensured all scrum events were upheld to increase transparency, and collaboration and optimize the effectiveness of reaching the sprint goal. Encouraged inspection and adaption to continuously improve.

Supported teams to adopt an agile methodology to their environment, likewise, helping improve existing ones. Shared knowledge and identifies learning opportunities for individuals whilst ensuring to avoid creating a learned dependency.

Team empowerment is key to individual growth. I ensured to remain silent after I ask a powerful question to allow the individual or team to reflect and be able to think about how to fix the issue.

Furthermore, strategies such as giving the teams autonomy to suggest creative ways to do events, processes improvements and many more made us achieve higher morale, comfortability to think out of the box, creativity, flexibility, and high productivity within the team.

Creatively made work more fun with interactive agile and retrospective games likewise encouraged creativity amongst team members to suggest interactive ways we can do things differently.

Encouraged the teams to be accountable and adhere to ways of working, code of quality standards, stories adhering to meet the definition of ready before it goes into the sprint backlog and meeting definition of done when it turns to an increment at the end of each sprint

Guided the team into removing impediments for example- Key man risk: encouraged developers to pair up to ensure the flow of work was not disrupted if a member was not present, whilst also knowledge sharing.

BUPA Scrum Master Mar ’17 – May ’ 20

Facilitation of events, participatory decision-making meetings, and conflict resolution.

Used different nurturing skills to help grow and support new teams into highly motivated and capable ones which delivered innovative software.

Supported the team to identify, evaluate, and manage risks, assumptions, issues, and dependencies that may impact sprint goals delivery whilst informing impacts to delivery management and value streams level.

Improved the working relationship between the agile team, senior client stakeholders, and third-party ensuring transparency, alignment, and clearer objectives whilst managing expectations better.

Ran workshops, getting to the root cause of the problems.

Built trust and created a safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.

Supports product owner(s) with intra-team dynamics with respect to priorities and scope.

Helped the team define their purpose, so they can find their own definition of success. This became a key to motivation and a success recipe for us. We developed a habit of always asking why before we got started on most things to be done.

Constantly enabling the team, not doing the work for them, nor solving their problems for them or taking over meetings for them. Encouraged team to drive events and openly involve more with conversations leading towards decision making.

I ensure I get the consent of the individual(s) I am about to coach. A shared goal and set of expectations enable me to ask the teams if they are still committed to that initial agreement are established. Without consent, coaching is impossible.

NHS GROUP Scrum Master Jan ’15 – Mar ‘17

Guides teams in estimating practices and facilitate team estimates.

Coached as required on the team’s Kanban process and guided them in improving the definition of done in each column in the workstream.

Mentored one of the teams in their Kanban maturity and how well to optimize flow, better use of WIP limits, keep a sustainable pace, shorten cycle time, and increase throughput.

Team empowerment is key to individual growth; Understanding this made me take more steps back to allow the team members to shine more in the limelight.

Strategies such as giving the teams autonomy to suggest new ways they would like to do ceremonies, events, and processes, made them feel more comfortable thinking out of the box and empowered them to step up and own it. E.g., team members are motivated to facilitate themselves with little or no supervision

Continuously provide the right conditions and the environment that enables others to succeed.

Comfortably stayed in the background, supporting and enabling the roles in the scrum team and others who require support. Making the team feel and become the superstar they are.

Improved communication with the team i.e. engaging them by talking about something the other person cares about; genuinely interested in what their views are etc.

LEWISHAM & GREENWICH NHS In-Patient Matron Band 8 Aug ’12 – Jan ‘15

Acted as an expert practitioner leading midwife care and working in collaboration with the appropriate multi-disciplinary groups to meet the specific needs of pregnant women.

Provided expert advice to staff and hands-on practical care in all practice settings.

Supported the staff in developing their competence to enable them to keep the birth process as normal as possible.

Provided inspirational leadership which encourages midwives to challenge traditional models of care and to facilitate changes in practice.

Led along with other consultant colleagues, in the implementation of strategies to reduce clinical interventions, particularly the cesarean section rate, induction of labor, postpartum hemorrhage, and perineal trauma.

WHITTINGTON Hospital Registered Midwife (Band 6) Feb ’11 – Aug ‘12

Practiced as guided by the Midwives Rules and Standards (2012). This role encompasses the care given during the antenatal, intrapartum, and postnatal periods.

Responsible for assessment, planning, implementation, and evaluation of the total care to women/mothers and babies over a 24-hour period (day or night shift).

Maintained competence in, managing and co-ordinate emergency procedures that require knowledge and expertise whilst awaiting medical assistance such as Ante/ Postpartum haemorrhage, Maternal, and Neonatal resuscitation, Shoulder Dystocia at birth, uncomplicated Breech Delivery, and Eclamptic Fits.

ST BARTHOLOMEW HOSPITAL Staff Nurse (Band 5) Jun ’09 – Feb ‘11

Assessed, planned, implemented, and evaluated the care for patients and made changes as necessary.

Produced care plans that are appropriate to the patient’s needs, monitored and update them.

Co-ordinated patients’ discharge arrangements. Acted as a Named Nurse and maintain accountability for assessing, planning, implementing, and evaluating programs of care.

Carried out TPR of all patients assigned and gives treatment as ordered by the attending physician.

EDUCATION

Buckinghamshire Chiltern University Buckinghamshire Chiltern University

Diploma in Adult Nursing. B.S.C in Adult Nursing.

Middlesex University Greenwich University

B.S.C midwifery studies Examination of the Newborn

Buckinghamshire Chiltern University University of East London

Mentorship in practice. MSC Public Health

Kingston University / St Georges Hospital

Supervisor of Midwives Course

LICENSES, AND CERTIFICATIONS

Certified Scrum Master Professional Kanban with Scrum

CSM, Scrum Alliance PSK, Scrum Org

Registered Nurse/ Registered Midwife: Certified Safe Advanced Scrum M

License No: 97I5382E Scaled Agile Inc.

Basic Cardiac Life Support Neonatal Resuscitation Course

I hereby certify that the above information’s true and correct to the best of my knowledge and belief.

PAULINE OKHAMESAN

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