Đoàn Trung Hiếu

Field Service Engineer

Professional experience as a Biomedical Engineer, working primarily in the operating room, and endoscopy suites.

adtax4@r.postjobfree.com

+84-368**-****

Ho Chi Minh, Vietnam

09 January, 1993

linkedin.com/in/đoàn-trung-

hiếu-hieudoan

SKILLS

Good planning/

organizing skills

Strong attention to

detail

Able to lean and deeply

understand about

product knowledge.

Good at presentation

Proficient in Microsoft

Office and Excel

LANGUAGES

Vietnamese

Native or Bilingual Proficiency

English

Professional Working Proficiency

INTERESTS

Listen to music

Swimming Travel

WORK EXPERIENCE

Field Service Engineer

Stryker Sales Corporation Rep Office

06/2017 - 12/2021,

Perform on-site installation, maintenance, upgrades and repair of complex medical equipment and systems.

Perform pre-sales technical support duties, including assisting the sales team with customer demos.

Provide guidance to clients on operations of products and answers questions on function and usage

Assist less experienced peers on service calls and provide training where required. Responsible for maintaining customer satisfaction, providing both verbal and on-site customer support.

Verify and approve the operational quality Stryker systems and equipment. Products range: Endoscopy equipment, Power tools (electric saw and drill for NSE, Orthopedic surgery), Surgical light and Examination Lights, Surgical table, Ceiling Supply Units (Pendants), Integrated operating room, ICU bed, Birthing bed, … Software Engineer

TMA Solutions

11/2015 - 12/2016,

Develop and test software to meet consumers' and clients' needs. Back-end programming languages: Java, C#, AngularJS Create models and diagrams to show programmers the code needed for applications. EDUCATION

Bachelor Degree in Electronics and Telecommunications University of Science – HCMC National University

10/2011 - 10/2015, GPA: 8.32/10

CERTIFICATES

Certificate of servicing Endoscopy device and Power tools - Stryker, Korea (08/2017) Certificate of installation and servicing Ceiling Supply Units - Ondal, China (12/2017) Certificate of installation and servicing Surgical light and Surgical table, Integrated operating room - Stryker, USA (08/2018)

Certificate of maintenance ICU bed, Birthing bed, Stretchers - Stryker (11/2019) ACHIEVEMENTS

Employee of the Month (08/2018)

Become a trainer for installation and servicing of BERCHTOLD surgical light and surgical table, Stryker ASEAN region

Completed a complicated project of Integrated operating room (10/2018) Achievements/Tasks

Achievements/Tasks

Contact this candidate