Yaira Silva
Orange Park, FL, 32065
*****.*****@*****.***
PROFESSIONAL EXPERIENCE
MASSAGE ENVY, Jacksonville, FL
Massage Therapist/Lead Therapist Manager, Nov 2008 – Present
●Massage clients from 30 to 90 minutes. Perform variety of massages including Swedish, deep tissue, hot stones, aromatherapy, sugar scrubs, percussion therapy, and stretching. Documented clients intake forms after every session.As a lead therapist manager I provided continuous training to all therapists at three massage envy clinics and also taught classes at the training center. I was in charge of hiring all licensed massage therapists in three clinics including interviews and processing new hire paperwork. I assisted general manager with monthly reporting for corporate.
TYCO/ADT, Jacksonville, FL
HR Benefits Representative, Aug 2002 – Apr 2011
●Provide support to the Manager US Health & Welfare Business Unit Leader of Tyco Fire & Security with research resolving complex issues for employees and various benefit plans. Responsible to assist employees enroll into various benefit plans. Interacting with consultants, insurance carriers, employees and HR management. Lead Computer Purchase Program for ADT and Tyco corporate employees. Responsible for verifying dependents eligibility to qualify onto health plans.
EDUCATION
Florida State College of Jacksonville
Jacksonville, FL
A.A. Health Science (Dec 2015) A.S. Radiology (May 2021)
Heritage Institute
Jacksonville, FL
License Massage Therapy (May 2003)
ADDITIONAL SKILLS
●Fluent in Spanish
●Proficient in Microsoft Office (Word, Excel, Power Point)
CREDENTIALS AND LICENSES
●License Massage Therapist MA39602