HARPREET
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SKILLS
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Privacy and confidentiality
resolution
Production error handling
Cleaning and disinfection
standards
Marketing and communications
OSHA rules and regulations
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confidentiality
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Guest services
Cash handling
Telephone management
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Customer service excellence
Cashier training
Customer service
Cash register operat:
Price verification
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Build successful teams
Sharps disposal
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Maintain confidentiality
Secure biohazards
Problem-solving
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Organizati
PROFESSIONAL SUMMARY
Hardworking retail professional with positive, upbeat nature and
enthusiasm for improving guest experience. Energetic professional and
multitasker with knack for engaging customers during transactions,
quickly bagging merchandise, and help with special needs. Adaptable
team player with flexible schedule and eagerness to meet demands of
thriving retail business.
EXPERIENCE
CASHIER AND GROCERY STOCKER
Liberty Market
Delhi, CA
July 2015 - Current
¢ Processed checks, debit and credit cards, EBTs, WIC checks, refunds,
product coupons, and gift certificates.
Collected payment for customer purchases.
Counted money in cash drawers at the start of each shift and balance
drawer at the end of each shift
Recognized for providing efficient service with high degree of
accuracy
Processed cash register transactions by inputting product costs anc
giving back change.
Greeted all customers and provided prompt and friendly servic
Solved complaints by customers and issued credits for returnec
merchandise.
Adhered to all cash handling policies and procedures.
Verified prices and calculated totals using scanners and point of se
(POS) systems.
Answered questions regarding products sold at the store.
Bagged and packaged customer orders and purchases
Assisted customers with locating items, answering ques’
providing direction and service.
Operated POS cash register, handling an average of 50-10
transactions on average daily
Provided feedback to store management on products.
Maintained merchandise displays, including endcaps, floor displays
and aisles.
Obtained thorough knowledge of products sold to assist custor
locating and purchasing items
Returned non-purchased products to shelves and perfo
merchandising functions.
Ordered, stocked, and rotated items in the grocery departr
EDUCATION
ASSOCIATE OF ARTS: HEALTH SCIENCE
Merced Community College
Merced, CA
GPA3.0.
ASSOCIATE OF SCIENCE: NUTRITION AND
DIETETICS
Merced Community College
Merced, CA
e GPA 3.0.
PHLEBOTOMY
First Lady Permanente
Turlock, CA
e Awarded completion of Phlebotomy program with externship at
Quest in Turlock.