Customer Service Shift Supervisor

Marlon Gilliard

**** *. ****** ****

Phoenix, AZ 85041

602-***-****

***************@*****.***

EDUCATION

South Mountain High School Phoenix, AZ - Graduated 1989-1994 Diploma

The Refrigeration School (RSI) Phoenix, AZ - Graduated October 2011 EPA Universal Certified 609 certified (Auto Air) R-410A Safety Training Course/Certified in the Handling of R-410A Refrigerant by RSI Lock Out/Tag Out Certified by RSI Photovoltaic Training Program (Solar) – Certificate of completion

CERTIFICATIONS

-EPA Universal Certified

-609 Certified (Auto Air)

-R-410a Safety Training Course

-Certified in the Handling of R-410a Refrigerant

-Lock Out / Tag Out Certified by RSI

-Photovoltaic Training Program (Solar) – Certificate of Completion

EMPLOYMENT HISTORY

ANACOMP, INC. May/94-April/09

4829 S 36TH St. Suite 3 Phoenix AZ 85040

Shift Supervisor

-Performed Minor Maintenance and Repairs on Equipment

-Scheduled Crew Daily Job Duties

-Prep and stock work floor and Warehouse

Advanced Mechanical Heating and Air Conditioning LLC May-2012-Present

Service Technician/Installer

-Mechanical trouble shooting & diagnosing air conditioning/heating units, install duct work

ADDITIONAL SKILLS

- Customer Service - Problem solving

- Strong Work Ethics - Team player

- Inventory Skills - Work with little or no supervision

- Knowledge of Blueprints and Schematic Reading

- Leadership Qualities

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