Front Desk Receptionist

Denise Harness

** ********** **** ***., **** **5, Stamford, CT 06902 203-***-**** ******.*********@*****.***

Highly qualified receptionist

Effective Detail Organizer Professional Greeter Experienced with Systems of all Sizes

Profile

●Efficient front desk multitasking while maintaining security and confidentiality

●Effectively organize and manage many simultaneous projects and routine responsibilities

●Experienced with phone systems of all sizes and types including Cisco Communications Console, AT&T System 25, AT&T System 75, Rolm CBX, Dimension, Horizon, Isotec, Northern Telecom Meridian, Mytel and Nynex phone systems.

Professional Experience

XL America Inc., Stamford, CT, 4/2003 – present

Receptionist

●Answer Cisco Communications Console for two locations and 500 employees.

●Meet and greet visitors, welcoming them while adhering to all security policies and measures.

●Plan and organize Town Hall and smaller meetings. Arrange catering, ensure presence and function of appropriate audio-visual equipment; assure sufficient seating and proper setup.

●Maintain busy conference room schedule and arrange for lunch catering when appropriate.

●Code records; upload all security photos to the XL directory. Track building maintenance issues; delegate facility tickets to designated employees; electronically file completed tickets.

Stora Enso North America, Stamford, CT, 8/1999 – 4/2003

Receptionist

●Answered Meridian Console, managed all incoming and outgoing mail and courier packages.

●Ordered all office supplies for the Stamford office and made all travel arrangements and chauffer reservations.

●Managed conference room scheduling and arranged lunch catering.

●Assisted Human Resources with receiving job candidates and facilitating the application process.

Starwood Capital, Stamford, CT, 2/1996 – 2/1999

Receptionist

●Answered 14-line Meridian Console plus phones for the company’s in-house legal counsel and used the paging system.

●Processed all incoming and outgoing mail. Monitored balances on the Pitney Bowes postage meter and replenished when necessary.

●Organized internal celebrations and ordered food for the correct number of employees.

●Set up the kitchen and the company’s daily continental breakfast each morning.

●Made chauffer reservations and ensured security of confidential information.

Mutual of New York, Stamford, CT, 2/1994 – 4/1995

Receptionist

●Answered Meridian Console for Mutual of New York and for a sister company.

●Processed all incoming and outgoing mail and courier packages.

●Assisted the office manager with various projects.

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