Assistant Manager Customer Service

FABION BARTELL

Ashburn, GA ***** (***) *** – **** ***********@*****.***

Professional Summary

Enterprising, results-oriented Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Skills

Business Leadership

Microsoft Office Proficient

Inventory Control

Problem Resolution

Strategic Merchandising

Time Management

Work Prioritization

Customer Service

Work History

Formulator/Production Supervisor 11/2017 to 02/2022 Helena Industries – Cordele, GA

Resolved issues quickly to maintain productivity goals. Evaluated team member performance regularly to identify and resolve productivity concerns. Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.

Operated industrial mixers to compound and blend chemicals. Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Assistant Manager 12/2013 to 10/2017

O'Reilly Auto Parts – Cordele, GA

Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Helped with planning schedules and delegating assignments to meet coverage and service demands.

Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Supervised and evaluate staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Promoted professional growth and facilitate talent development of each associate to drive performance excellence.

Education

High School Diploma

Turner County High School - Ashburn, GA

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