Medical Assistant Customer Support
Resume:
TABITHA A COX
Nurse Assistant/Medical Receptionist
Columbus, OH 43232
*************@*****.***
14.5 yrs Medical receptionist experience greeting and scheduling patients and visitors, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized.
.
.
.
6 yrs Nurse assistant experience taking care of hospital patients' temperature, blood pressure, pulse, and respiration; assisting patients with basic tasks, such as bathing, dressing, and eating; preparing and collecting specimens for lab tests; monitoring patients.
.
.
.
1.5 yr Mental health experience Caring for individuals with mental or emotional conditions or disability and following the instructions of physicians or other health practitioners. Monitor patients' physical and emotional well-being and report to medical staff.
Recently had a cervical fusion 06/11/2019
Willing to relocate: Anywhere
Authorized to work in the US for any employer
PSA
Grant Medical Center - Columbus, OH
December 2018 to January 2019
Assisting in examination and treatment of patient, measuring vital signs and monitoring health, collecting urine, glucose samples, recording information on patient charts, and preparing treatment rooms for examination. Hourly patient rounds to see if patient’s are comfortable or in need of any medications and q4 hour vital signs and baths. I am CPR certified, recently completed patient care classes and certified in electronic charting with epic hospital wide systems. Constant Attendant(sitter)
Nationwide Children's Hospital - Columbus, OH
October 2012 to December 2013
Provides direct observation of patient placed on Suicide/Self Destructive Behavior or other patient requiring constant monitoring. Vital signs, recreational activities such as board games, exercise, drawing/ coloring. Medical Receptionist
Capital City Cardiology - Columbus, OH
July 2010 to February 2011
WORK EXPERIENCE
Healthcare Services
Welcomes patient and visitors by greeting patient and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Radiology Medical Receptionist/Records Clerk
Grant Medical Center - Columbus, OH
July 2000 to October 2009
Healthcare Services
Radiology Records support
Radiology Department - Columbus, OH
July 2000 to September 2004
To greet patients as they enter the Radiology Department and to receive any paper work that needs to be transferred to clerical staff for processing of a patient through the Radiology Department. To be responsible for the management and storage of radiographs. Maintains all records as to the location of radiographs whether inside or outside the hospital. To observe and respond to the needs of persons or patients waiting for exams. Patient Care Tech
Patient Care Technician (PCT)
Grant Medical Center - Columbus, OH
August 1995 to July 2000
Assisting in examination and treatment of patient’s, measuring vital signs and monitoring health, collecting samples, recording information on patients' charts, and preparing treatment rooms for examination. Merchandise Processor
Limited Brands Inc - Columbus, OH
September 1994 to August 1995
Retail
Responsible for processing various types of merchandise for the Distribution Center by utilizing standard operating procedures for designated brands. Pick, pack, or store merchandise according to procedures. Process rework and audit merchandise by counting, ticketing, packing, and sorting. BA in Social and Behavioral Sciences
Kaplan University - Columbus, OH
November 2013 to November 2017
Certificate in Nursing PCT
columbus state - Columbus, OH
January 1996 to November 1996
EDUCATION
clerical (10+ years)
Customer Support (10+ years)
Filing (10+ years)
Phlebotomy (6 years)
Front Desk
Front Office
Deans List
December 2016
Deans List
May 2016
CPR
December 2018 to December 2020
Certified through AHA and Ohiohealth
Nursing Aide Skills — Expert
October 2019
Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures. Full results: https://share.indeedassessments.com/share_to_profile/ 30e03a4e67eceb066502c38df9a9a8eeeed53dc074545cb7
Verbal Communication — Completed
February 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: https://share.indeedassessments.com/share_assignment/wy0qqoqgy0bdfis5 SKILLS
•
•
•
•
•
•
AWARDS
CERTIFICATIONS AND LICENSES
ASSESSMENTS
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
SKILLS
Phlebotomy -Expert
Nursing Assistant -Expert
Medical Assistant -Expert
Clerical-Expert
Filing-Expert
Customer Support-Expert
Mental Health Tech-Expert
ADDITIONAL INFORMATION
Contact this candidate