Customer Service Project Manager
Resume:
David B. Rudolph
***********@*****.***
PROFESSIONAL SUMMARY
Professionally- educated Mortgage Banker currently Underwriting Residential mortgage loans for Truist Bank. Extensive experience in banking, business management, development, marketing, compliance and superior customer service. Comprehensive knowledge of audits, compliance, bookkeeping, accounting principles, payroll administration and other human resource skills. Work collaboratively with team members, excited and energetic!
PROFESSIONAL EXPERIENCE
Truist May 2016 – Nov 2022
Truist Mortgage, Underwriter III – AVP, Retail Portfolio Underwriter
Approved lending officer for Truist Bank. I am accountable for all aspects of the credit transaction and for ensuring that it meets the soundness and profitability standards for Truist Bank.
Responsible for:
(1) Examining and evaluating all pertinent data and documentation along with all other information necessary in order to make a sound credit decision.
(2) Ensuring that the transaction complies with all applicable regulations, statutes, portfolio lending policies and procedures.
(3) Identifying all significant risks or weaknesses in the transaction and documenting in the file the reasons why such risks or weaknesses are deemed to be acceptable or the manner in which they have been or will be mitigated.
(4) Accomplishing all aspects of proper documentation and ensuring the correctness of all data prior to the disbursement of the transaction proceeds.
Responsible for developing an independent, fully informed decision on the transaction and for ensuring that it meets the soundness and profitability standards of STM.
SunTrust Banks, Inc. via Apex LLC: May 2015 – Mar 2016
EIS/Application Support Services, Origination System Support
*Internal Teammate support and training for entire SunTrust Banks, Inc. Footprint – Multiple system support provided in real time focusing on Empower, Lending Space, STM Partners, among others.
SUNTRUST MORTGAGE, Richmond, VA VIA VOLT TALENT Jun 2012 – Nov 2013
Underwriter/Due Diligence Analyst
Cured impaired loans and ensured successful delivery of loans to investors; including, Fannie Mae, Ginnie Mae, & Freddie Mac.
Defended SunTrust against investor repurchase demands by analyzing loan files and correcting origination / underwriting / closing deficiencies.
Performed due diligence reviews and analyzed loan files that were sold in trades to investors.
Acted in a Project Manager role and led project teams successfully for senior management, as needed.
EDUCATION
B.S. Government and Politics, 1988
University of Maryland, University College, College Park, MD
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