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Qa Engineer Assurance

Gardner, MA, 01440
November 02, 2022

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** ********* ******

Gardner Ma.01440




QA Tech, QA Engineer, Sr.Electronic Tech, Service Engineer, Stability testing SAP, SIEBEL, Oracle, MS Office,123 insight


Industrial Physics

Devens, Ma.

September 2019- September 30, 2022

Sr. Service Technician

Issuing all RMA’s for 800, 900, Gas Space and Advanced Gas Space analyzers.

Generating and sending out quotes

Repairing, calibrating and generating calibration certs. for o2 and co2 analyzers

Providing email and telephone customer technical support on a daily basis

Responsible for ordering parts used in servicing of the o2 and co2 analyzers

Closing out the RMA’s when the repair and calibration is completed on the

Company’s database.

Company closed Facilities on 9/30/22 Relocated to New Albany Indiana.

Williamson Corporation, Concord, Ma.

October 2017-September 2019

Quality Assurance Technician

Entering all finished goods into the Williamson data base

Checking all sales orders match what the customer has ordered an it matches

And making sure the same information is in Pro-Lab.

Updating any changes made to the Pyrometer and entering changes in Pro-cal

Testing the Pyrometers using Pro-View to assure functionality before it is shipped

Placing all tested finished goods that pass the audit into the Williamson ERP

And also Sage to notify the shipping department and billing that this sales order

Is completed

Bose Corporation, Framingham, MA. (The Res.)

Rapid Response Group

February 2017- May 2017

Quality Assurance Technician

Receiving product placed on rapid response,entering into SAP

Assisting in all P R audits, including cosmetic, firmware updates,

Packaging, and functionally testing

Evaluation of defective returns using Polycom and recording results into OIS Bose database

Evaluation of all defective returns in Rapid Response


October 2016 –February 2017

(Temp-Pro) ISO 9001 Northampton, Ma.

Quality Assurance Technician

Performing all duties as an incoming inspector, recording all acceptable and

Rejected product into the MR log.

Inspecting and releasing all acceptable product in FQA, also creating COC’S

Involved in placing nonconforming parts into MRB and creating SCAR’s

Responsible for in house calibration of tools used by manufacturing

Responsible for updating calibration log, MR log, and COC log.

Responsible for all incoming material to be inspected in a timely manner for mfg.

Working with all of the groups to assure timely shipments.

Monitoring manufacturing, engineering, and document control that all of the ISO

And quality guidelines are being implemented and followed

Oxford Instruments, Concord Ma.

2004- 2016

Service Engineer

Servicing the Lab-X 2500, 3000 and 3500 which is a dispersive x-ray fluorescence analyzer

Performed troubleshooting and repair of the Lab- X and Supreme x-ray analyzer.

Decreased the turnaround time from 6 days to 4 days.

Ordering parts that are needed per each Analyzer being serviced

Tracking each individual Service Work order on Enterprise One

Maintaining radiation records on each individual lab-x

Telephone support for customers who need technical support

Increased contract orders by 5-10% a year.

Forwarding leads to service and instrument sales departments and providing information

To update the customer databases

Recertification of contact gauges and standards per A2LA guidelines

Affymetrix, Bedford, Ma.

2002-2004 QUALITY ASSURANCE Engineer

Reviewing device history records of medical devices

Training employees on quality procedures.

Assisting QC and Mfg. In preparation for FDA and ISO 13485 Medical audit

Releasing product that has been QC accepted.

Attending MRB meetings and signing off on MRB related material.

Reviewing Validation records.

Training for releasing ISO 13485 Canadian medical devices

Holmes Group, Milford, MA

1995-2002 QUALITY ASSURANCE Engineer

Build and test new products including: Air Cleaners, Fans, Heaters and Humidifiers.

Ensure that all new products comply with all UL/CSA requirements.

Evaluate and diagnose customer’s returned products.

Conduct new product life testing and document results.

Perform 100 piece checks on all contract third party manufactured products and complete report for management.

Quality Control audit all cosmetic, electrical and compliance for third party manufacturers.

Wrote Quality Control procedures for the Worcester Refurbishment lines.

Schedule Quality Control equipment calibration for contract third party manufacturers.

Responsible for conducting, monitoring and reporting results of Drop Testing in support of UPS package and product evaluation.

Ensure that flow of work is smooth and all deadlines are successfully met.

Bose Corporation, Westboro, MA


Performed process and product audits.

Inspected final product and incoming raw material.

Trained employees in manufacturing operations.

Prepared Audit Quality Control reports.

Verified and tested electronic components.

Inspected cosmetics on new products.

Managed and coordinated multiple projects simultaneously.

Performed Tests on all Consumer and Pro Audio products

Wrote performance testing and Inspection criteria for all products

LTX Corporation, Westwood, MA

1984-1988 RF TECHNICIAN for the SG130

Tested and repaired all components for the SG130.

Components included V to F converter’s, coils, amplifiers and

Power supplies.

Test equipment used Marconi spectrum analyzer, Tektronix

300 MHz scope, Frequency generators, Fluke DVM.

Performed system testing and burn in before shipped to the customer

Certified for military soldering

Made changes to documentation when components were added and subtracted

EDUCATION Central New England College, Worcester, MA

Associates of Science Degree in Electronics.



60 Cleveland Street

Gardner Ma.




Terry Suscavage Applications Engineer@ Panalytical 774-***-****

Jimmy Holcomb Zetex Enterprise LLC 512-***-****


Ben Villaran Industrial Physics Engineer 978-***-**** x117

bvillaran@industrial physics .com

Debbie McInnis Vice president of the Americas 508-***-****

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