Data Entry Customer Service
Resume:
surveys.
• Interviewed high level Executives through cold calls to collect information for current and one-time
• Ensured that the testing environment was suitable to maintain the academic integrity of the test.
• Prepared the examination room and test materials before examinees arrive.
• Proctored and audited ELA Testing for New York City board of Education through IPC. Proctor & Survey marketing manager
IPC, New York, NY
campaigns. Shares insights with internal VP & CEO to effectively inform them of performance trends.
• Conducts real-time analysis of campaign workflow behavior to drive optimizations in current and future employee reports.
• Create complex excel and power point presentations for clients and CEO of weekly and month status and campaign qualitative factors.
• Contribute valuable insight to our clients in regards to campaign, data quality, leads, and other CRM database and a pipeline of prospects.
and maintain accurate and detailed customer and prospect company information. Maintain an updated
• Acquire key intelligence of potential prospect company via telephone and research sources. Develop handover to client sales / channel partners.
• Identify and nurture potential sales leads to become fully qualified opportunities ready for calling against set KPIs.
• Generate qualified sales opportunities in assigned companies through campaign-driven outbound skills with clients and team.
• Utilize daily excellent communication, organizational and customer service
• Develop sound understanding of competitor landscape and client’s USPs.
• Responsible for the intake and exit of new/former employees.
• Engage with high level decision makers, while managing 19 people. Business Development & Project Manager
3D2B, Queens, NY
EXPERIENCE
function with a high degree of autonomy.
Detail-oriented and strong organizational skills with the ability to prioritize workloads. Able to effectively oral, written, and administrative skills.
Knowledge of MS Office including Word, Excel, and PowerPoint with typing skills of 50wpm. Excellent
Administrative, data entry, project management, business development and customer service skills. SKILLS
*********@*****.***
Emily Padilla
I am bilingual i can speak,read and write both English and Spanish with equal proficiency. High School Diploma
Elmwood Park Memorial High School, Elmwood Park, NJ 2004 EDUCATION
• Assisted with file system transition, creation and maintenance.
• Reviewed and summarized various reports, documents, as well as contracts and basic legal documents.
• Managed large volume of confidential and sensitive information.
• Organized, prioritized and summarize the content on incoming mail, special requests, and meetings. and websites.
• Researched and incorporated charts, tables, spreadsheets and graphics from various software programs
• Managed personal and business calendars, multiple phone lines and domestic travel arrangements.
• Handled phone coverage, mail management, and varied duties. Business Development & Marketing manager
Key Access Point Realty, Atlanta, Ga 2008 to 2011
reports on marketing, sales, and new clients.
• Supervised and managed multiple staff members and reported back to the President with weekly Power Point presentations for internal and external use.
• Conducted various research projects and used the data to create projects using Microsoft Excel or
• Conducted cold calls for business development and marketing. Marketing manager
Lady Jai Event Planning, Clifton, NJ 2011 to 2013
and quality
• Displayed hard work ethic in a target-driven environment with particular focus on customer satisfaction
• Conducted cold calls on behalf of marketing team in pursuant of new clientele. progress on all projects and financial statistics.
• Collected, analyzed and followed up with staff member’s monthly management reports, outlining
• Supervised and managed over ten staff members and provided daily reports on status to the President.
• Generated weekly stream of highly sensitive financial reports daily and weekly.
• Handled phone coverage, appointment setting, internal and external sales. Assistant to President/ Office Manager & Telemarketer SGI Merchant Services, New York, NY 2011 to 2012
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