Data Entry Customer Service

Rachael Hannoosh

***** ****** ****** **

Woodbridge VA, 2219

Phone 703-***-****

Email adt9vj@r.postjobfree.com

*OBJECTIVE- To obtain a position as a clinical technician at Kaiser with the opportunity to grow within the company and become a career employee.

*KEY QUALIFICATIONS- Demonstrates strong work ethic and leadership skills. Ability to learn quickly when confronted with new tasks. Exceptional multi-tasking skills and work well under pressure. Extremely adaptable and highly regarded by fellow co-workers and employers as professional and affable. Enjoy working with people and have excellent customer service skills.

EXPERIENCE

March 20016 - Present: Inova Alexandria Hospital Oncology, float pool, and Emergency room

Clinical Technician: Prepare rooms for new patients, take vitals, assist patients with bathroom needs, insert Foleys (indwelling and in and out), insert IV’s, phlebotomy (morning labs), perform EKG’s, perform bladder scans, assist patients with feeding, if necessary, perform CHG treatments, restock room with necessary equipment, transport patients to procedures i.e., CT, MRI, X Ray etc. As well as precepts new hires.

Aug 2014- March 20016 Dr. Gregory D.D.S. Oral and Maxillofacial Surgeon

Surgical Assistant: Duties- Set up surgical rooms for each particular procedure, get anesthetics ready, sterilize instruments, take x-rays, set up dark room, file records, make appointments, file insurance, order new surgical and office supplies, ensures patients comfort, gives aftercare surgical instructions.

Nov 2012-Aug 2014 FIREBIRDS WOOD FIRE GRILL

SERVER /BARTENDER: Duties- Priority to give guests a pleasurable dining experience while fulfilling such tasks as making drinks, guiding guests through the menu to ensure most desirable culinary selection, handling cash in orderly fashion and teamwork.

April 2012-Nov 2012 United Air Temp Springfield, VA

TELEMARKETING/OPERATIONS MGR. Duties- Assisted in getting customers set up with new contracts and renewals for HVAC as well as repairs. Data entry for new customers as well as assisting with customer complaints in a pleasant manner, delegating the schedule to the HVAC techs.

EDUCATION

2005 High School Diploma Potomac High School

2006-2007 Indian River Community College, Stuart, Fla. Pre-nursing courses

2008 – 2011 Indiana U. Purdue U., Indianapolis, In. Pre nursing courses

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