Summary
Skills
Experience
JAMIE M WOOD
***** * ******* **, **********, IL 60586
**********@*****.***
Motivated Medical Records Clerk seeking role with advanced responsibilities in leadership, training and records management. Organized and resourceful with strong planning and time management abilities. Looking to improve department productivity through effective process improvements. Dependable associate with track record of reliability and driven work ethic. Honest and ethical with superior communication skills to build customer rapport. Efficient and accurate to meet deadlines and exceed customer expectations. Route management
Exceptional written and verbal communication
skills
Customer Service
Dependable and reliable
Local Delivery
Trip planning
Local routes understanding
ICD-9 coding experience
Client relations
Work well independently
Inventory controls
Medical recordkeeping
Transcribing
Database management
Data entry
Inventory coordination
Lesson plan development
Creative arts talent
Edible Arrangements April 2018 to November 2020
Delivery Driver
Naperville, IL
Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Delivered rush merchandise on tight schedules to meet customer targets. Handled merchandise in accordance with product handling standards. Delivered goods and services to customers on time and in excellent condition. Utilized GPS to optimize routes and continuously meet estimated delivery times. Achieved consistently high customer scores due to exceptional service. Documented daily mileage, gas and other data.
Saved on gas costs every month by planning more efficient routes Inspected vehicle before and after every trip to assess performance and maintenance requirements. Interacted with customers pleasantly to meet needs and drive satisfaction. Coordinated with team members and remained flexible in work scheduling to meet service needs. Logged deliveries, drop-off times and special conditions in computer system. Self-employed January 2008 to October 2017
Childcare Provider
Rawlins, WY
Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions. Maintained clean, safe environment.
Assisted children in development
Used positive reinforcement and behavior modeling to instill discipline in children. Secured indoor and outdoor premises to protect children. Organized and planned age-appropriate reading, crafts and music lessons. Discussed developments, behavior and concerns with parents or guardians. Education and Training
Maintained safe, healthy and comfortable childcare environment. Planned and implemented age-appropriate activities and lessons Cared for 4 children ages 1 to 7.
Joliet Area Community Hospice September 1999 to August 2003 Medical Records Clerk
Joliet, IL
Maintained complete confidentiality in accordance with organization and legal requirements. Observed confidentiality and safeguarded all patient-related information. Assigned patients to correct diagnosis-related groups. Verified, updated and entered patient information into system. Answered phones and filed documents.
Completed patient paperwork and maintained accurate records. Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts.
Recorded and filed patient data and medical records. Assisted professionals with different administrative tasks, which included coding and sending information to various departments.
Maintained organized filing system of paper and electronic documents. Completed supply orders and maintained appropriate levels of office supplies. Prepared packages for shipment by generating packing slips and setting up courier deliveries. Produced and distributed memos, newsletters, email updates and other forms of communication. Scheduled conferences and made hotel, airfare and ground transportation reservations. Coordinated communications, taking calls, responding to emails interfacing with clients. Plainfield High School
High School Diploma
Plainfield, IL
4.0 GPA
Member
Joliet Junior College
Some College (No Degree): Accounting And Business Management Joliet, IL