Jax Fonseca-Folden
***.****@*****.***
www.linkedin.com/in/jaxfonsecafolden
Experience
Server
Pearlz Oyster Bar; August 2022 – Current
-Communicated with guests to receive food orders
-Answered questions about the menu
-Created teamwork with other servers, bar, hosts, and managers
-Delivered food fast and efficiently
-Managed multiple tables at a time
Shucker
Pearlz Oyster Bar; August 2022 – Current
-Shuckering/ opening oysters
-Delivering dishes to guests
-Working in a fast paced ordering environment
Host
Firebirds; January 2022 – April 2022
-Managed fair seating between waiters
-Communicated with managers, chefs, and waiters
-Answering customer phone calls, questions, and complaints
-Creating problem solving solutions to maintain workplace flow
Pearlz Oyster Bar; June 2021 – August 2021
-Managed fair seating between waiters
-De-escalated difficult customers
-Communicated between waiters, chefs, and managers
-Managed professional phone call orders and online orders
Certified Instructor
Uplevel Martial Arts; June 2019 – May 2021
-Managed efficient workflow by effectively communicating, coordinating -documents, and creative material
-Lead a professional demo team for public performance
-Taught classes of ages 3 to 80
-Marketed business sales
Volunteer/ Organizational Participation
Gender Excellence Learning Community August 2021 – May 2022
-Actively worked with multiple surrounding foundations in activism
-Developed critical thinking through finding solutions in social problems
-Engaged with a group of people to raise money and awareness of period poverty
Officer of Fencing Club January 2022 – May 2025
-Run daily functions and meetings
-Create workouts and drills
-Encourage and train members in fencing and critical thinking
Education
University of North Carolina – Charlotte
Student August 2021 – May 2025
GPA – 3.9
Bachelor of Science – Criminal Justice Major
Gender Excellence Learning Community
Vice President of Fencing Club
Certifications
Serv Safe Alcohol June 2021 – June 2024
Certified Instructor June 2019
Technical Skills
Microsoft Excel Expert November 2020
Microsoft Word December 2019
Microsoft PowerPoint October 2019