Service Agent Representative
Resume:
JENNIFER
GULLATT
EDUCATION
Bachelor Degree of Social
Work
Winthrop University
SKILL
CONTACT
March 2022- November 2022
EXPERIENCE
Grains Consulting Company
Contact Customer Service Agent
Scheduled patients for healthcare visit
Completed inbound/outbound calls
Informed patients of benefits available
Update agency system within a timely manner
Collaborate with team members and outside agencies Motivate and build team culture
Abide By HIPPA Guidelines
October 2021- March 2022
Arise Virtual Solutions
Contract Customer Service Agent
Provide quality cusstomer service
Schedule customer delilveries
Connect consumers with delivery t eams
Effectively communicate with delivery teams
Complete accurate documentation for all calls
Advocate on behalf of customer to assure satisfaction Early Intervention Specialist
Easterseals, SC
Provide family training visit
Communicate with faamilies/ community resources
Create family treatment plans
Complete summary of family visits
Maintain data systems with current information
Educate and empower caregivers
Comply with federal and state regulations
Pilgrims Inn
Community Sercves/CITEE Coordinator
May 2010- March 2020
Manage community food pantry
Collaborate with community resources
Train volunteers on operations of pantry
Conduct presentations to local agencies
Assist residents in building resumes
Facilitate classes for residents
Refer clients to community resources
Microsoft Office
Micosoft Word
Developing positive rapport
Self Motivated
Detai Oriented
Passion for learning and growth
*****************@*****.***
ABOUT ME
I am a Social Work graduate of
Winthrop University. I am gifted in
serving and communicating with
others. My passion is bringing a smile
to the face of each individual that I
encounter.
July 2020- October 2021
JENNIFER CUSTOMER SERVICE REPRESENTATIVE GULLATT
To Whom This May Concern:
I am highly interested in the Stegnthing
Families Program Group Facilitator position
with your company. I believe that my
extensive experience in serving the others as
well as my passion for effectively serving
familiesallows me to be the best candidate
for this position.
I also possess nearly 20 years of case
management experience as.
I am very enthusiastic when it comes to
serving others and llearning new things that
enables me to grow as a professional and an
individual. I look forward to hearing from you
regarding how I can serve as an asset to your
company. I can be reached at (803) 280-
8209.
Best Regards,
Jennifer Gullatt
December 23, 2022
Contact this candidate