Data Entry Customer Support

Location:

United States

Posted:

December 26, 2022

Contact this candidate

Resume:

TERESA BEACH

PROFESSIONAL SUMMARY

CONTACT

EDUCATION

WORK EXPERIENCE

REFERENCES

EXPERTISE

I'm a driven professional with over 7 years of extensive experience in data entry, customer support, live chat, email correspondence, along with prioritizing and managing diverse tasks, from screening calls, paying bills, handling important calls, social media creation, running errands, coordinating calendars, planning events and arranging travel.

I can truly excel at any task needed and have an excellent reputation for improving customer satisfaction and getting everything completed. I’m motivated to learn, grow and excel in every way.

Graduated from Mojave High School with my high school diploma in the year of 2008

High School 2004-2008

Handling customer support including live chat, email correspondence, and live calls.

Scheduling appointments, maintaining an events

calendar, and sending reminders.

Handling executive task such as team management,

paying bills, team payouts, and handling important calls. Ordering office supplies and replacements, as well as managing mail and courier services.

Creating social media content and automating the post. Running errands, arranging travels, and more.

Greet each guest with a positive and helpful attitude. Assisting guests in finding their way around the property. Answering phones in a professional manner.

Announcing guests as necessary.

Assisting colleagues with administrative tasks.

Answering, forwarding, and screening phone calls\emails. Assisting guests and ensuring they have all they need

(such as amenities, dinner reservations, and

entertainment)

Responding to guests emails in regards to negative feedback. I would invite them back on our behalf with a complementary stay with some type of food and beverage credit.

Invasion Digital Media (Part Time, Remote + Local) Vdara Hotel & Spa

EXECUTIVE ASSISTANT

FRONT DESK RECEPTIONIST

2018 - 2022

2014-CURRENT

teresabeach01gmail.com

Customer service

Customer Experience

Great communication

skills

Problem solving

Flexibility