Customer Service Rep

TAMMY COPPOLA

**** * ******** **, *******, Ari]ona, 85297, US 480-***-**** ***************@*****.*** Experienced office manager able to adept at building effective processes and obtaining reliable, accurate information for business decision making. Maintain a high level of client satisfaction, retention, and referrals by consistently ranking among the top sales performers. Fantastic salesperson with a strong attention to detail and a goal-oriented mindset. Tax preparation

First time buyer specialist

Highly professional

Excellent communicator

Client management

Internal auditing

Weekly Payroll

Administrative support

Credit and collections

Creative problem solving

Open house preparations

Negotiation

Marketing and advertising

Cold calling

Honest and ethical

Contract negotiation

Multi-Task Management

Relationship development

Purchase contracts

Customer needs assessment

Business Strategy

RHaO EVWaWH - RHaO EVWaWH LLcHQVH - 2016

Ari]ona School of Real Estate & Business - ScRWWVdale, AZ RHaOWRU - November, 2016 to Present

Self Emplo\ed - GilbeUW

Acquired over [Number] new clients by following up on individual real estate desires and current listings on a regular basis. Performed home evaluations and developed competitive market analyses for individual homes. Conducted client interviews and generated lists of available properties that met specific requirements. Advised clients on how to change or update their properties, as well as buying and selling techniques and how to maintain curb appeal. Counseled homeowners on how to improve curb appeal and make their homes more appealing to prospective buyers. Promoted properties to specific audiences in order to increase revenue. Was in charge of reviewing and signing confidential documents, contracts, and disclosures. Managed new and existing clients as well as developed new business. Professional Summary

Skills

Education

Work History

AdPLQLVWUaWLYH SHcUHWaU\ - June, 2015 to November, 2016 Qualit\ Vans & Specialt\ Vehicles - TePSe, AZ

Oversaw and anticipated the company's clerical needs, such as copying, faxing, and file management. Established and maintained excellent customer relationships by responding to inquiries promptly and going above and beyond to meet unusual requests.

Opened and properly distributed incoming mail in order to respond to client inquiries more quickly. Answered clients phone calls and provided information to inform and educate callers. Increased office efficiency by moderni]ing document organi]ation systems and effectively implementing creative solutions. Assisted coworkers and staff members with special tasks on a daily basis. Accounts payable and receivables

Bid coordinating

OIILcH MaQaJHU - June, 2013 to June, 2015

Cherr\pick InYestments LLC - AZ

Processed incoming payments and prepared vendor invoices. Used Quickbooks to create high-quality documents, spreadsheets, and presentations for internal and external needs. Handled client correspondence and tracked records to foster office efficiency. Investigated and resolved a variety of issues that impacted executive leaders and business initiatives. Budgetary and financial activities

Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members. Scheduled inspections

Bid coordinating

OIILcH PaQaJHU - March, 2010 to February, 2013

VTO Wheels - PhReQi[, AZ

Tracked and recorded expenses and reconciled accounts to keep accurate, current, and compliant financial records. Handled client correspondence and tracked records to foster office efficiency. Processed customer orders accurately.

Accounts payable/receivables

Prepare/set up and attend trade shows

manage social media platforms

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