Service Representative Customer

Andrea P. Cyprain

*** *. ***** **

Chicago, IL **827

630-***-****

***.****.***@*****.***

Objective

Dedicated, enthusiastic, self-reliant customer service representative seeking a position where I can utilize my customer service and administrative skills with the goal of becoming a valuable asset to a great company.

Professional Experience

The Licking Chicago- Chicago,IL (05/2019 - present) Kitchen manager

● Provide customer service. Scheduling. Take inventory. Stepped in where help was needed (grill, fryer, expo line). Managed a group of 10-15 crew members. Bubba Gump Shrimp Co.- Chicago, IL (04/2017-05/2019) Server

● Provide customer service. Take food and drink orders. Forrest Gump trivia. Food preparation. Cash handling and performing credit card transactions. Spirit of Chicago – Chicago, IL (10/2015- 09/2017) Serve

● Provide customer service. Take drink orders. Cash handling and performing credit card transactions.

Royal Bahamas Cruise Line – Orlando, FL (07/2013-04/2015) Customer Service Representative

● Help customers with complaints and bill payments over the phone. Education

Everest College – Bedford Park, IL (Graduated May 2013)

● Dental Assistant Diploma

● CPR Certified

H.L. Richards H.S. - Oak Lawn, IL (Graduated May 2002) Professional Skills

● Time management

● Attention to detail

● Active listener

● Improving customer experience

● Positive attitude

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