Font Qa Analyst
Resume:
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<div class="" style="margin-bottom:2pt; margin-top:13pt; font-weight:500; font-size:18pt; margin-bottom:0pt; margin-top:0pt; ">CRYSTAL Flynn</div>
5826 HARWELL RD,
CATAWBA, NC 28609
<br>Phone: 704-***-****
<br>Alt Phone: 828-***-****
<br>Email: adt9hp@r.postjobfree.com
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Ability Summary</h2>
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<div class="" style="padding-left:0pt; padding-right:0pt; margin-bottom:0pt; padding-left:2pt; word-break:break-word; overflow-wrap:break-word; font-family:Arial; font-weight:400; font-size:10pt; text-align:left; ">ECELLENT PHONE SKILLS<br>
CUSTOMER SERVICE SKILLS<br>
ORGANIZATION<br></div>
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Employment History</h2>
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<td class="" style="padding-left:0pt; padding-right:0pt; max-width: 125px !important; width:85pt; text-align:left; vertical-align:top; font-size:10pt; font-family:Arial; ">11/2021 - 09/2022</td>
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<span class="" style Quality Assurance Analyst (QA Analyst)</span>
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<div class="" style span>Power Home Solar</span>, Mooresville, NC</div>
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<div class="" style="word-break:break-word; overflow-wrap:break-word; "><ul><li>Made calls to potential customers setting appointments for sells team to go in and pitch solar</li>
<li>Promoted to Quality control</li>
<li>Verified all information the SDA had taken from potential customers</li>
<li>Ensured everything was correct before the representative went out to the home</li>
<li>Joined the Quality Assurance team to listen to calls the SDA made to customers to make sure they were saying things correctly and not misleading customers</li>
<li>Completed report cards on calls and log everything onto an Excel spreadsheet</li>
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<td class="" style="padding-left:0pt; padding-right:0pt; max-width: 125px !important; width:85pt; text-align:left; vertical-align:top; font-size:10pt; font-family:Arial; ">08/2019 - 10/2020</td>
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<span class="" style Dispatcher (Dispatch)</span>
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<div class="" style span>Western Piedmont Transit Authority</span>, Conover, NC</div>
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<div class="" style="word-break:break-word; overflow-wrap:break-word; "><ul><li><font>Unlocked all doors, sanitized all areas</font></li>
<li><font>Checked voice mail</font></li>
<li><font>Entered all canceled rides, watched drivers time to make sure they were at base, and any other jobs assigned</font></li>
<li><font>Clocked in all drivers, started mileage, answered phones, helped passengers with pickup and drop off information</font></li>
<li><font>Instructed drivers if there was any change in their daily route, help drivers find place if there was trouble</font></li>
<li><font>Assisted if there was an emergency(break down or medical)</font></li>
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<td class="" style="padding-left:0pt; padding-right:0pt; max-width: 125px !important; width:85pt; text-align:left; vertical-align:top; font-size:10pt; font-family:Arial; ">05/2014 - 07/2019</td>
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<span class="" style Marketer</span>
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<div class="" style span>ECS Solar</span>, Mooresville, NC</div>
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<div class="" style="word-break:break-word; overflow-wrap:break-word; "><ul><li>Called potential customers and scheduled a time for a rep to come out</li>
<li>Helped with confirmation to assure that the information was correct for the sell reps</li>
<li>Entered data, helped reps find customers home and assisted with all other assignments</li>
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<h2 class="" style="padding-left:0pt; padding-right:0pt; font-family:Arial; font-weight:700; font-size:12pt; text-align:left; ">Education History</h2>
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<span class="" style General High School Curriculum</span>
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<div>High School Diploma </div>
<div>Bandys High School<span class="" style Catawba, NC </span></div>
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