Customer Service Team Member
Resume:
Bethany M. Lambert
Fall River, Ma 02724
************@***.***
Qualifications Summary:
Nursing care professional offering diversified clinical knowledge and extensive. Provides expertise in many aspects of general clinic management, procedural assistance and personalized patient care and exceptional customer service. Strong sales and marketing background with in depth knowledge of surgical and cosmetic fields, creating a resourceful team member with management experience.
Professional Experience:
The Fox Center for Aesthetic Medicine
Cosmetic Surgery Coordinator
Provided outstanding customer service and patient care. This management position required a versatile and unique set of skills. Duties included generating patient consultations, assisting with marketing and discussing financial arrangements. In addition to promoting cosmetic procedures, as an LPN direct patient care and assisting the physician were daily aspects of this job. Detailed care plans were created on an individual basis and the physician’s needs were anticipated to keep the office performance at an optimum.
Sarah Brayton Nursing Care Center: LPN
Experienced in providing general patient care. Worked on every unit a rehabilitation facility provides, memory care, TCU & 1 year on the specialty COVID unit. Working as a unit nurse responsible for medication administration, med order, completion of daily treatments, performed specimen collection, reviewed and updated patient history when necessary. Other job duties include: assisting MD/NP with procedures & contacting them after hours PRN. Providing IV care, foley cath insertion/care, GT care, management and delegation of assignments to CNA’s, impeccable documentation, monitoring of diabetic blood glucose, patient education, ensuring patients understand their plan of care and patient advocacy.
Education
Premier Institute of Intradermal Cosmetics 2006
Elite Medical Services-Specialty Courses 2005 in Botox & Collagen Injections, Microdermabrasion
Diman Practical School of Nursing LPN Class of 1998
Healthcare Training Service -Phlebotomy
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