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Customer Service Marketing Manager

Location:
Riyadh, Saudi Arabia
Salary:
10000
Posted:
December 26, 2022

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Resume:

Page * of *

Karim Fathy Abd El Rahim Megahed

Email Address : adt9fb@r.postjobfree.com

Mobile phone : +966*********

Objective:

To obtain a marketing role in real estate, FMCG or any product line that will allow me to achieve my sales goals and continued learning in this field. Seeking a marketing manager role that will utilize my leadership skills to grow a company that will exceed expectations and sales goals.

15 Years of Work Experience:

1. Period : Jun 2022 to Till Date

Company : 3 Drops International Trading

Position : Regional Manager (Central Region)

Job Responsibilities :

Plan and manage operational policies and strategies in a given region

Delegate responsibilities to other managers to meet company goals

Ensure that the required statistical reporting is completed and disseminated as appropriate

Oversee and take responsibility for regional quality control and performance management

Direct recruitment and training processes in response to company requirements

2. Period : Dec 2017 to May 2022

Company : Al Yarmouk Group, Egypt

Position : Sales and Marketing Manager

Job Responsibilities :

Developing and sustaining long-lasting relationships with customers.

Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.

Calling potential customers to explain company products and encourage purchases.

Ensure implementation day-to-day activities of transportation. Supervise workloads, schedule, tasks and other related functions Page 2 of 3

3. Period : Jan 2011 to May 2017

Company : Salam Al Arabia Readymix Concrete

Position : Area Sales Supervisor

Job Responsibilities :

Managed team of five employees, overseeing the hiring, training, and professional growth of employees.

Handled the day-to-day running of sales, ensuring high levels of productivity and sales progression.

Delivered to sales targets and KPIs for consistent sales progress

Developed new process for employee evaluation which resulted in marked performance improvements.

Responsibly managed sales planning to ensure consistent smooth running of sales.

Maintained smooth operations of sales through effective and efficient distribution.

Worked closely with ASM to maintain optimum levels of communication for the effective and efficient completion of sales.

Monitored multiple databases to keep track of all company inventory.

Supported sales man in improving operations and resolving issues to deliver top- notch customer service.

4. Period : Dec 2008 to Dec 2010

Company : Housing & Development Bank (EGYPT)

Position : Teller

5. Period : Aug 2006 to Jul 2008

Company : Trobital Naama Bay Hotel (EGYPT)

Position : Head Cashier

Academic Qualification :

Bachelor’s Degree from Benha University Faculty of commerce Major accounting

Year graduation (2006)

Page 3 of 3

Value Added Courses:

I had met the required standards for completion of Customer Service Excellence as Set Forth by Experience Management Co.

I have passed the training course for counterfeiting Currencies from training & development center.

I have passed the Habilitation Program for the Fresh Employees.

I have passed the training course for Time management skills and self-from training & development center.

Computer Skills:

Microsoft office applications (word, excel)

Ability to deeply searching the internet a specific technical topic

Ability to work on invo base program and alef term banking program

Ability to work on double click system.

Languages:

Arabic : Native language

English : Very good

Russian : Speaking and understanding

Extra Skills:

Ability of working in a team.

I'm organized, dependable person, quick learner.

Customer care skills, self-motivated.

Planning and working flexibility to meet deadlines.

Hard worker, reliable, and having the ability to work under pressure.

I have the ability to solve problems around me.

Easygoing and presentable.

Personal Details:

Date of birth : 25 July 1984

Nationality : Egyptian

Marital Status : Married

Iqama Status : Valid & Transferable



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