Salesforce, LWC

Aashish T

Email: **********.****@*****.***

Phone: 704-***-****

Professional Experience:

6+ years of professional IT experience in Administration, Development, support of Salesforce.com CRM implementation for various clients and web-based applications.

Proficiency in SFDC Administrative tasks like creating Users, Roles, Profiles, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks.

Possess knowledge of CRM processes like Sales, Marketing, Customer Service and Customer Support, Business processes and recommended solutions to improve their processes using salesforce.com.

Good development experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Visual Force (Page, Component & Controllers).

Strong front-end development experience using Visualforce pages, Custom lightning Components, HTML, CSS, and front-end validations using JavaScript, jQuery and CSS for rich look and feel.

Experience working on SOAP and REST APIs for both inbound and outbound integration with Salesforce.

Experience in Data Migration using Import Wizard, Excel Connector, Workbench and other integration tools like Informatica Cloud, Apex Data Loader.

Hands-on experience in configuration of FSL (field service) mobile with custom flows for technicians.

Ability to write complex SOQL, SOSL queries with consideration to Governor limits across multiple objects within the SFDC database.

Implemented Community Cloud and built multiple communities to connect to customers, partners, and employees with each other, also to provide better service to customers.

Enabled Aura Framework by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Experience in upgrading from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Created multiple Lightning Components added CSS and Design Parameters that makes the Lightning component look and feel better.

Good at configuring My Domain and SSO (single Sign-On) in salesforce instances.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Familiar with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically with APTTUS CPQ. Have in-depth knowledge in Products, Discounting, Quotes, Pricing in CPQ.

Worked on various lightning components for developing dynamic web apps for mobiles and desktop devices.

Profound experience in integrating salesforce with external systems by developing custom Apex Restful web services and outbound calls to external system using native salesforce Http classes and methods.

Proven Interpersonal, Communicational, Organizational and Project Management skills.

CERTIFICATIONS

Salesforce Certified Administrator

Salesforce Certified Platform Developer I

Salesforce Certified Platform App Builder

Education:

Master Of Science in Information Technology – Valparaiso University

Bachelor’s in information technology - JNTUH

TECHNICAL SKILLS

Force.com Features

Process Builder, Field updates, Reports & Dashboards standard & Custom Objects, Custom labels and Tabs, Role, Dashboards, Security Controls, Workflow & Approvals, and Sandbox data loading, Apex, VF, Triggers, Page Layouts, Record Types.

Force.com Tools

Force.com Apex Explorer, Lightning Framework, Aura Framework, Force.com Excel connector and Force.com Eclipse IDE Plug-in

Programming Languages

APEX, Visualforce, HTML, JAVA

Operating Systems

Windows (10, 7, XP), Mac 10.x

Web Technologies

HTML, CSS, JavaScript, jQuery, XML, CSS, Bootstrap, VF, SOAP/REST

Database

Oracle, SQL-server, MySQL server, DB2, Mongo DB

IDE

Force.com Eclipse IDE

Tools

Apex Data Loader, Workbench, GITHUB, APTTUS, SELENIUM IDE, Import Wizard, Jenkins, SFDC Data Export, ANT.

PROFESSIONAL EXPERIENCE

Client: Charles Schwab June 2021 – Present

Location: Austin, TX

Role: Salesforce Developer

Responsibilities:

•Gathering business requirements, designing appropriate solutions, implementing solutions in Force.com platform, enhancing Field Service Lightning processes in highly dynamic agile environment.

•Involves in Planning and implementing new SFDC features according to the Business and Software requirements

•Act as a liaison between technical team, Functional team, Business Functions, and vendor to drive Field Service implementations.

•Worked on Data integration rules in FSL and enable those rules for Resource Absence, Service Appointment, Service Territory, Service Territory, Service Territory Member, Work order and Work Order Line-Item objects.

•Integrated with third party external systems like Java and Informatica.

•Created Permission sets for FSL Admin, FSL Dispatcher, FSL Resource and FSL Agent.

•Enable feed tracking on the Service Appointment object to allow Chatter on Service Appointments.

•Manually created field employee’s availability Operating Hours.

•Assigned Service Resources to Service Territories

•Created emergency Scheduling Policies and Configure the emergency dispatch settings and tested the Dispatching.

•Design, develop and deploy Apex classes, Controller Classes, Extensions, Components, Lightning Pages, Lightning components, Batch Apex classes, Scheduled Apex classes, test classes and Apex Triggers for various functional needs in the application using the Eclipse IDE.

•Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

•Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

•Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

•Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.

•Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

•Customize application pages using Visualforce, Lightning Components, Apex, Lightning Web Components and Application programming Interfaces.

•Working on Web services Class and exposed to a third-party application (Workfront), also created several classes based on REST web services to consume and expose data and parse the response.

•Minimized code in JavaScript Controllers by adding reusable functions in Helper Component.

•Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.

•Made the configurations in the applications time to time as per the requirement gathering. Worked on various custom objects and standard objects. Extensive custom object coding

•Work closely with operations and product managers to effectively prioritize projects to fit business needs.

•Worked with Dynamic Apex to access sObjects and Field describe information, execute dynamic SOQL and SOSL

•Well-Adapted to AGILE Environment.

•Good experience with CI/CD process and Used Devops tools like Jenkins, Mavens.

•Creating, maintaining, and reviewing the codebase using GIT Lab version control by creating the release branches, making pull and push request to release branches.

• Good in Communication and Good at verbal as well.

Environment: Salesforce.com, Apex Language, Apex Triggers, Visual Force and Lightning (Pages, Component & Controllers), Lightning Web Components, Lightning Aura Components, SOQL, SOSL, Field Service Lightning, Data Loader, HTML5, CSS, JavaScript, Java, GitHub, Visual studio code, AppExchange, Web Services, XML, Controllers, SVN, Force.com IDE, Eclipse IDE.

Client: Duke Energy Corporation Jan 2020 – May 2021

Location: Charlotte, NC

Role: Salesforce Developer

Responsibilities:

Taken part in requirements grooming sessions with business users to document and develop enhancements to current org.

Developed various Custom Objects, Time based workflow rules, approval processes, Tabs, Entity-Relationship data model, Process builder and validation rules.

Worked on Sales cloud lightning platform involving objects like Account, Contact, Leads, Opportunity, Tasks for Duke Energy Corp.

Customized User Roles, Role hierarchies, Profiles and Sharing settings to ensure that the protected data is available only to the authorized users.

Designed various Web Pages using Lightning components, Aura framework, JavaScript for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.

Configured Lightning record pages, Approval Process, Permission sets, Permission set Groups, Matching rules, Duplicate Rules, Flows.

Designed and developed Apex Classes, Controller Classes, and extensions for various functional needs in the application.

Created Batch Apex classes that run on daily basis to update the fields on the custom objects.

Used SOQL and SOSL statements within custom controllers, extensions in consideration to Governor limits.

Migrated Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages using aura bundle.

Used DataLoader and salesforce workbench to insert, update, upsert, delete data.

Worked with Service Cloud and Sales Cloud Functionalities.

Deployed Salesforce.com CRM for Marketing, Sales, and Support functions.

Made new feature enhancements on Service cloud console view and developed some Visualforce components.

Used Salesforce Chatter to provide real time notifications of changes in accounts, leads and opportunities to help sales and service teams to be more efficient.

Used asynchronous apex like future, queueable, batch classes and schedulable classes to reduce the apex time out errors.

Worked on Test classes using the best practices. Involved directly with Test Team and did bug fixing using Debug logs.

Developed Apex test utility classes and test methods and achieved 85-100% of code coverage across the organization.

Created Apex web service REST callouts to interact with ACI World system to retrieve payment and billing records through MuleSoft APIs as Middleware system.

Configured and customized the Duke Energy Corp Communities using Napili template to best suit the external user’s needs to deliver and to provide better service to External Users.

Developed and configured various Reports, Dashboards and Report Folders for different user profiles based on the need in the organization.

Identify and fix critical issues in rapid development and deployment process for the Prod release.

Integrated REST API webservice for extracting data from external systems.

Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and avoid Governor Limits.

Responsible for creating and maintaining the documentation of all the new releases and enhancements to production org.

Environment:, Force.com, Apex Classes, Controllers, Triggers, Visual Force, Data Migration, SOQL, SOSL, Workflow & Approvals, Lightning Design system, Lightning Components, MuleSoft, Aura Framework, Visual studio, bitbucket, REST callouts, Sales cloud, Service cloud, JavaScript.

Client: Advanced Technologies Group (ATG) Jan 2017 – Dec 2019

Location: West Des Moines, IA

Role: Salesforce Developer

Responsibilities:

Worked with Operations Manager and users to determine business requirements, provide administrative support and design /implement solutions in Salesforce CRM Environment.

Involved in creating and managing the custom objects, fields, formulas, validation rules, custom workflow, and approval processes.

Involved in managing salesforce configuration tasks like multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts, and validations.

Designed, developed, and deployed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.

Created responsive and re-usable lightning components which is accessible across the devices like iPad, iPhone, and Desktop.

Application of Event propagation for inter-communication between the lightning components for passing the attributes.

Performed UI tweaks using HTML, CSS as per the business requirements on the lightning components.

Worked with Visualforce Pages, Custom Controllers, Extension Controllers, Apex Coding, Apex Classes, Apex Triggers.

Developed and deployed workflows and approval processes for opportunities and products/ assets management.

Involved in development and implementation of Real-time data sync between Salesforce and Google database systems.

Created Visualforce pages as per the client requirements and customizing Partner portal using various components working across various SFDC implementations covering Sales Cloud, Service Cloud.

Used best practices for developing Apex controller classes, Lightning components, Apex triggers.

Created unit test cases and coordinated change requests to drive the business requirements during Integration and Testing stages.

Worked on the Defect fixes and created documentation on the changes done.

Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.

Integrated web services by generating the necessary stubs from the WSDL files for extracting the data.

Environment: Salesforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Salesforce Configuration, Service Cloud, Sales Cloud, Lightning Components, Aura Framework, HTML, CSS, JavaScript, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Client: Indus Valley Partners May 2014 – May 2015

Location: Mumbai, India

Role: Java Developer

Responsibilities:

Developed UI using HTML, CSS, JavaScript, and AJAX.

Involved in Understanding and analyzing the requirements and part of the process of designing the system in WATERFALL methodology.

Designed, developed, and validated User Interface using HTML, JavaScript, and CSS.

Implemented server-side programs by using Servlets and client side by using JSP.

Developed the application using Struts Framework that leverages classical Model View Controller (MVC) architecture.

Used Hibernate as the Object/Relational Mapping Framework to access and manipulate data from the database.

Wrote stored procedures and Database Triggers using PL/SQL.

Expertise on entire Intranet and Internet applications using Web/Application Servers like Apache Tomcat.

Involved in unit testing, integration testing.

Used Firebug to keep a track of bugs.

Used Clear Case tool for build management and ANT for Application configuration and Integration.

Created, executed, and documented, the tests necessary to ensure that an application and/or environment meet performance requirements (Technical, Functional and User Interface).

Environment: Windows, Linux, Rational Clear Case, Apache Tomcat, Java, Selenium WebDriver, JAX-WS, SOAP, WSDL, JSP, HTML, CSS, JavaScript, Ajax, Oracle IDE, log4j, ANT, struts, JPA, XML, Oracle WebLogic.

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