**/**** - **/**** ******** Service Representative (Customer Service, Customer Service

Representatives

Sykes at Home, Lakeland, FL

Blue Cross Medicaid members would call in when they had problems with their policy, and we would either fix it or explain to them what was going on. If we had to we would call the place that was billing them and inform them if member was active at time of service.

03/2015 - 11/2017 customer servive/sales, Customer Service Representatives Sykes, Lakeland, FL

At&t wireless customers would call in and needed help with their bill. After we fixed it we would try to up sale either new lines, Direct Tv, and if they had Uverse cable or internet in the area offer that as well.

03/2013 - 03/2015 Drive Thru and Front Counter, FL Wendys - March 3 2013 - Present Drive Thru and Front Counter. I have been there opener for breakfast. I work with cash and customer service. DIPLOMA

High School Diploma

KATHLEEN HIGH, FL

i WAS IN MANY ACTIVITIES SUCH AS BAND, MAJORETTES,AND GERMAN CLUB

Medical Assistant

1 Year of College or a Technical or Vocational School Everest University, FL

I'm currently enrolled at Everest University for my Associates degree in buisness. LORETTA DAVIS

816 EDITH AVE, LAKELAND, FL 33815

Phone: 863-***-****

Abilities

Computer Lit, Customer service, Data Entry, Sales, Phone Customer Service, Typing Employment History

Education History