Bria Henderson
Binghamton, NY *****
**************@*****.***
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Skills
Service prioritization
Food handling standards
Dish preparation
Setting up tables
Safe food handling
Taking resident orders
Merchandising knowledge
Reading comprehension skills
Sales expertise
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Experience
Binghamton University/ Dining Room Server
January 2020 -September 2021, Binghamton, NY 13902
Stocked server areas with supplies before, during and after shifts.
Developed strong and lasting resident relationships.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Restocked tables, wait staff areas and order staging areas.
Collaborated with host, bus person and cook to serve up food and beverage options.
Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Dollar general / Sales associate
January 2019 -January 2020, Binghamton, ny 13905
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide store, products and services information.
Built and maintained relationships with peers and upper management to drive team success.
Sold various products by explaining unique features and educating customers on proper application.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Helped average of [215] customers per day by responding to inquiries and locating products.
Prepared cash deposits up to $[200] with zero discrepancies.
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
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Education
Bushwick Leaders High School For Academic Excellence /High school diploma
September 2008- June 2011, Brooklyn, ny 11221
June 2011 Bushwick Leaders High School For Academic Excellence Brooklyn, NY
High School Diploma
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