Front Desk Customer Service

,

@

O

KYLA FIELDS

kylafields**@gmail.com

304-***-****

**** **** ******

Apt 4

Nitro, WV 25143

SKILLS

- Problem Solving Skills. ... –

Critical Thinking Skills. ... –

Flexibility. ... – Communication

Skills. ... – Teamwork. ... –

Organization Skills. ... –

Creativity. ... - Reliable

LANGUAGES

English spoken only

REFERENCE

Phyllis edens - "Phyllis Haynes

edens CCR"

Business owner

***********@*****.***

304-***-****

OBJECTIVE

resolving a wide range of product and service issues speedily and satisfactorily exceeding customer's post-sales needs with energetic follow-up maintaining composure while handling challenging customer demands learning new processes from beginning to end

EXPERIENCE

Dr. CD Crigger

11/2004 - 01/2015

Front Desk Manager

Responsible for the running of the front desk by hiring and training all front desk agents and leading by example Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines

Assist in the development and monitoring of the budget to provide top quality customer service

Schedule the front office staff and supervise workload during shifts

Act as liaison between the General Manager and staff Answer phone inquiries, direct calls, and provide basic information

Loved Ones In Home health care

01/2015 - 06/2021

Homemaker

Supports patients by providing housekeeping and laundry services, shopping for food and other household

requirements, preparing and serving meals and snacks, and running errands. Assists patients by providing personal services, such as, bathing, dressing, and grooming. EDUCATION

Sissonville high school

2003

Basic

12th

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