Scrum Master Project Manager
Resume:
GODLOVE SUH
Email: ***************@*****.*** Cell: 240-***-****
EXPERIENCE SUMMARY
An experienced scrum Master/Agile Leader with a proven record of driving project success in the IT industry. Excel in serving Agile teams, Project Planning, minimizing scope change, and controlling project performance. Servant leader for high performing. Influence technology teams to improve its ability to self-manage, produce high quality work, and set the bar for delivery expectations through advanced agile project management practices, innovative retrospectives, and teambuilding activities to increase team morale.
Led an agile feature team to incrementally re-platform payments functionality which better responded to the rapidly changing needs of businesses and customers. Drove forward agile team to complete 100% of committed objectives in Potential Shippable increment
Core Competencies:
Certified Scrum Master with thorough understanding of Iterative Software development, Lean and Agile framework such as Scrum, Kanban and SAFe.
Prepare agreed deliverables in line with standards, to meet agreed quality standards and timelines.
Ability to meet established deadlines and work on multiple projects simultaneously.
Ability to set clear performance standards, and hold team members accountable, while keeping the team engaged and on task.
Experience in diversified fields of the Software Development Life Cycle with expertise in managing end to end lifecycle processes using Agile methodologies.
Well versed in DevOps, Continuous Integration and Continuous Delivery.
Excellent team facilitation and Conflict resolution skills including arbitration, negotiation, reasoned discipline.
Ability to make critical judgment decisions and solid organizational skills. TECHNICAL SKILLS
Jira, Miro, Confluence and Microsoft Suite
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CERTIFICATIONS
Professional Scrum Master I
Certified Scrum Master (CSM)
Scrum Master
PNC Bank – Vienna, VA July 2021- Present
Fostering a culture suitable for developing a more trusting, collaborative, and transparent team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution and vale creation.
Clearing roadblocks and address risks and issues mitigating as needed to minimize exposure to successful monthly deliverables that meets the definition of done.
Coach Agile practices (Scrum, Kanban, SAFe Frameworks) within teams to ensure shift of mindset, behavior and facilitate events and ceremonies.
Experience working in a multi-team environment and collaborating with management
Employ Kanban to improve team velocity
Remove impediment for teams which sorted stagnation
Assists the product team in learning and applying Scrum to achieve business value in each sprint.
Continually monitors and evaluates industry trends for department implementation
Collaborate with other agile leads in the Scrum of Scrum
Assist teams during the Program Increment in crafting and meeting their objectives.
Continuously helps the agile team learn and grow by assessing work and providing ongoing feedback.
Facilitates the work that flows in and out of the sprint, helps the team prioritize the work, and reports on the progress within the sprint to the project manager.
Owns, tracks, and reports the team's sprint velocity, sprint burndown, release burndown, and risks within a sprint.
Leads the scrum team(s) when new organizational or department agile/sdlc changes are required to achieve successful technology releases for each product line.
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Pushes scrum retrospective improvements through the team to ensure continuous agile improvement.
Pushes cross-team or department changes up to managers for their bi-weekly issue resolution meeting.
Guides team to define, update, and uphold working agreements to ensure team is aligned and has a strong sense of purpose during each sprint.
Removes roadblocks using peer relationships, and formal channels.
Provides coaching to staff level scrum masters necessary.
Performs other duties as assigned or requested.
Adheres to the Bank's attendance policies through regular and prompt attendance.
Scrum Master
Capital One Bank, MD
Responsibilities: June 2019 Jun 2021
Facilitating scrum ceremonies, Daily stand up, sprint planning, Review, Retrospective Facilitates continuous improvement by giving teams insight into what’s working and what’s not through metrics, analysis, and retrospectives
Facilitates ceremonies, collaboration, communication, and conflict management
Facilitating and leading application teams through a discovery process to determine the appropriate Access Control Solution (ACS) and to provide project management services to complete technical and process changes for each assigned application.
Collaborated with team members to identify problems, impediments, dependencies, and other team dysfunctions, and then facilitate quick resolution.
Guaranteed completion of tasks within the time and budget. Used agile methodology and worked in short Sprints to achieve goals.
Monitored and track progress, prepare status reports, resolve issues, coordinate tasks, and activities directed toward completing the project goals.
Works with and is supported by Information Security Subject Matter, experts (SME), application developers and business risk, and other
Familiarity with Identity and Access Management concepts
Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal.
Work to remove impediments to decision-making and be able to allocate personnel to problems while providing guidance.
Advanced knowledge with large enterprise IT environments.
Experience with onboarding applications to centralized management solution
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Project Manager /Agile Lead
Ecobank – Douala, Cameroon Marche 2018– April 2019 Responsibilities:
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Track project performance, specifically to analyze the successful completion of short and long-term goals
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Develop spreadsheets, diagrams and process maps to document needs.
Ensuring awarded contract work was completed on schedule and under budget.
Performed daily quality control field inspections on work performed ensuring compliance with project specifications and approved contract drawings.
Attend conferences and training as required to maintain proficiency
Ensured that all projects are delivered on-time, within scope and within budget.
Assisted in the definition of project scope and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
Managed changes to the project scope, project schedule and project costs using appropriate verification techniques.
Completed daily quality control field reports detailing construction practices used, identifying materials used and providing necessary material documentation/certifications as required
Remove impediments faced by team members.
Work to remove impediments to decision-making and be able to allocate personnel to problems while providing guidance.
Understand and be able to articulate strategic and product planning and goals in the team's environment and progress toward them.
Assist team with making appropriate commitments through story selection, task definition.
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Ensure team understands the need for clear and concise Product Backlog items and achieve this through techniques such as user story slicing and acceptance criteria.
Recommend improvements and assist in changes to best practice. EDUCATION
University of Bamenda- Cameroon - Bachelor of Science Computer Science, University of Bamenda
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