Customer Service Representative
Resume:
Taylor Jacobs
**** *** ******* **. *******, GA **331
***************@*****.***
SUMMARY
Experienced and knowledgeable Customer Service Representative. Highly recognized by employers and colleagues as being well organized, service oriented, and a team player. EDUCATION
Georgia State University, J. Mack Robinson College of Business Atlanta, GA August 2019-Present Associate of Business Administration, Management
GPA: 3.1
North Atlanta High School May 2019
High School Diploma, with Honors
GPA: 3.4/4.0
Relevant Courses: Economics, Business & Technology, Graphic Design, Financial Literacy, Journalism EXPERIENCE
Krispy Kreme, Smyrna, GA June 2021-November 2022
Doughnut Decorator
Garnish a variety of traditional and seasonal pastries
Thoroughly sanitize patron and employee areas
Assist with high-volume retail sales
Greet customers; take large fundraisers
Stop Gap Dental LLC, Atlanta, GA June 2019-June 2021 Administrative Assistant
Composed spreadsheets of confidential Excel data
Answered calls; scheduled appointments
Maintained 100+ clients’ personal information
Books for Africa, Atlanta, GA June 2017-May 2019
Sorter
Filed books according to grade level from Kindergarten to 12th Grade
Arranged books according to genre
Assisted teachers and students with book selection Skills USA, Atlanta, GA August 2016-May 2017
Collaborative Graphic Designer
Prepared and presented group presentations
Customized themed advertisements
Photoshopped merchandise layouts
Skills USA, Atlanta, GA August 2015-May 2016
Food Handler
Collected Krispy Kreme orders from 70+ students a day
Received and kept account of cash
Supplied food orders/meals with various associates SKILLS
Microsoft Office Specialist
MS Word Certified
MS Excel Certified
Strong verbal
communication
Collaborative
Self-motivated
Quick learner
MS PowerPoint Certified
Working well under
pressure
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