Service Assistant Customer
Resume:
CUSTOMER SERVICE SUPERVISOR
Joe Bright Mvula
https://www.smartr.me/me/joebright.mvula
Phone
********@*****.**.**
Location
Lilongwe, Malawi
About me
Mature, con dent, sober, sociable with highly developed capabilities to deal with big responsibilities and challenges. I am able to work with group of people coming from di erent back ground and in di erent settings. I can work both as team leader as well as a cooperating team member. A high degree of honest is one of my major virtues as am God fearing person. Experience
Care Assistant, Elder Homes 2008 – 2013 Bingley, UK
• Contribute to the protection of individuals from harm and abuse
• Move and positioning individuals
• Promote choice well-being and the protection of all individuals
• Promote e ective communication for and about individuals
• Promote, monitor and maintain health, safety and security in the working environment
• Re ect on and develop your practice
• Support individuals with speci c communication needs
• Support the social, spiritual, emotional identity need of individuals Care Assistant, Elder Homes LTD 2008 – 2013 Bradford, UK Kk • Contribute to the protection of individuals from harm and abuse
• Move and positioning individuals
• Promote choice well-being and the protection of all individuals
• Promote e ective communication for and about individuals
• Promote, monitor and maintain health, safety and security in the working environment
• Re ect on and develop your practice
• Support individuals with speci c communication needs
• Support the social, spiritual, emotional identity need of individuals Warehouse Assistant, Otto Grattan and Freeman 2006 – 2008 Bradford, UK
. Sorting of mail and clothes
• Picking and packing
• Labeling of parcel and boxes
• Loading and o oading of Wagons
• Tagging of goods
Customer Service Assistant, Air Malawi LTD 2000 – 2004 Lilongwe, Malawi
• Check in passenger and their baggage and issue boarding pass according to airline
• Weigh and tag passenger baggage during check in process
• Pre-calculate weight and balance of the aircraft
• Supervising loading and o oading of aircraft
• Protect baggage from unauthorized interference in all baggage handling areas
• Arrange for screening of passenger baggage
• Helping passenger lling Property Irregularity Report (PIR) when baggage is missing
• Helping passenger with rst needs when needed
• Keeping records of lost and found and also transit baggage Education
University of Edinburgh
Adult Health and social care, NVQ level3
2008 – 2013 Bradford, UK
• Contribute to the protection of individuals from harm and abuse
• Move and positioning individuals
• Promote choice well-being and the protection of all individuals
• Promote e ective communication for and about individuals
• Promote, monitor and maintain health, safety and security in the working environment
• Re ect on and develop your practice
• Support individuals with speci c communication needs
• Support the social, spiritual, emotional identity need of individuals NHS BRADFORD
The philosophy of palliative care, Attendance
2010 – 2010 Bradford, UK
The philosophy of palliative care
Communication
The principle of symptom management
Care at the end of life
Bereavement
Spiritual wellbeing
MANEB
High school, O, level
1994 – 1997 Ntchisi, Malawi
Maths
English
Biology
Geography
Chichewa
Commerce
History
Skills
Nursing Personal Care Palliative Care Social Work Elderly Care Home Care Languages
English (UK) (Intermediate)
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