Claim Status
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Claim Initiated Claim
Approved
Device on
the Way!
My Replacement Device
Device shipped: Apple
IPHONE XS MAX 64GB
GLD TMO
Mobile Service
Provider:
T-Mobile SP360
Tracking
number:
INFORMATION
PENDING
Your claim is approved!
Good news! Your claim has been approved. Your
claim number is 54855814. Please be sure to
make a note of it for future reference.
Your Deductible Payment
Thank you for paying your deductible via
credit/debit card.
Your Replacement Device
We are happy to confirm that the request for
your replacement device has been submitted.
For your convenience, you will be able to track
your replacement device online. We’ll email you
details once it’s shipped.
To avoid being charged an unrecovered
equipment fee, please remember to return
your old device to us by turning it in at your
nearest T-Mobile store or following the shipping
instructions provided by T-Mobile.
Was your claim for a malfunctioning/damaged
device? If so, it must be returned to us within
10 days from the date you receive your
replacement device. For your convenience,
return instructions and a shipping label will be
included in your package. Please note: if the
device is not returned, you will be charged an
unrecovered equipment fee.
In the meantime, the best way to check the
status of your claim is to visit the Home Page of
this site and enter your mobile number or serial
number in the File or Track My Claim section.
Thank you for visiting mytmoclaim.com - it has
been our pleasure to service you!
Claim Status
Claim Information
Claim number: 54855814
Contact Information
Name: ANTHONY HUNT
Email: **********@*****.***
Mobile number: 313-***-****
Address: 888 PALLISTER ST APT
906 DETROIT, MI
482022673
Payment Information
Deductible Amount: $99
Payment Method: Credit Card
Card Ending in: 5902
Billing Address: 888 PALLISTER ST APT
906 DETROIT, MI 48202
Incident Information & Device
Information
Type of Incident: Physical Damage
Incident date: 12/7/2021
Device you claimed: Apple IPHONE XS MAX
64GB GLD TMO
Mobile Service
Provider:
T-Mobile SP360
Here are documents we have
received for your claim.
We have not received any documents from you
at this time.
Terms Accepted
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