Entry Specialist Data
Resume:
Laki Akter
Data Entry Specialist
Experience
January 2020-November 2021
Manager McDonalds,
City, State
Managed staff hiring, scheduling and communication through 7 shifts,
reducing staff stress and turn over by 12%.
Supervised staff work, giving instructions for improvement and
reprimanding staff as needed.
Opened and closed store, balancing sales and cost daily.
Resolved escalations and managed food and supply inventory.
Trained new employees on POS.
February 2019-April 2022
Manager, Café Dinesh
Decatur, GA
Greeted costumer providing, excellent customer service.
Received 100% positive reviews on costumer comments cards.
Utilize costumer comment to improve the dining experience resulting in a 9%
increase in customer satisfaction.
Monitored Google, Facebook and Yelp reviews. Professionally resolved
customer complaints.
Managed wait staff and coordinated with event planning.
Seeking customer service and data entry position
to hone my craft. Many years of meeting critical
deadlines and providing exceptional guest
experience.
Education
2022
Data Entry Course
University of Maple
2020
Master Cosmetology
Hogan Institute
Skills
+ Time Management
* Customer Service
* Multilingual (Hindi, English, Napoli, Bengali)
* Teachable
* Excel
Contact
3517 Indian Creek Way, Apt E
Clarkston, GA 30021
*****.******@*******.***
linkedin.com/in/robinzupanc
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