SKILLS

Fully bilingual, Microsoft Office (Word, Excel, Power

Point), effective communication skills, ability to handle

pressure, goal oriented, willingness to learn, problem

solving.

EXPERIENCE

Customer Service Representative Rivermark Community CU,

Portland, OR 2019-2020

Assist customers by answering questions about account types and

banking products. Checking on the status of customer accounts and

tracking checks and payment. Reviewing and explaining account

charges. Support customers with replacing lost or stolen credit or

debit cards and with address changes.

bjbutler18@gmail 939-***-****

.com

Personal Banker US Bank Portland, OR 2018-2019

Provides customer service, explaining bank services and assisting with

new accounts, loans, bonds, and securities. Collects customer

information for new loans and begins the review process. Sells Carr. 119 Bo

financial products and services to current and potential customers. e

" po Camuy Arriba,

Camuy P.R. 0062

Remote Client Service Representative DXC.Technology

Isabela, PR 2020-Current

Helps participants with resetting account credentials via email,

phone call, and online chat. Creates tickets reporting technical

issues. Keeps in contact with medical staff in regards to participant

accounts. Contacts participants to provide resolutions and ticket

updates.

VOLUNTEER EXPERIENCE OR LEADERSHIP

Member of Centennial High School Concert

Choir, Varsity Cheerleading and Drama

Department. Volunteer for Centennial Portland

Food Drive and Food for Families.

EDUCATION

High School Diploma 2017 Centennial High School,

Portland, OR

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