Diane Allen-Swota

*** ****** ***

Cohoes, NY ****7

518-***-****

adt8j9@r.postjobfree.com

For over 20 years I have worked in varied aspects of the mortgage world. From Broker to Bank; Residential to Business. I have processed, underwritten, closed and serviced all types of mortgage loans. My motive is to help others obtain and live their dream.

Experience:

04/2014- Current

Mortgage Servicing, New York Business Development Corp./Pursuit

Sr. Insurance Specialist for over 3000 loans, 7A and 504, etc., working in guidelines with the US Small Business Administration. Servicing all aspects of the Business loans in the Northeast Region including PPP.

02/2012-04/2014

Administration, Freedom Mortgage

Prepared residential mortgage and 203k loans for approval. Overviewed 203K portion

of the loan and ran overall office including customer service.

10/2010-01/2012

Mortgage Processor, SunMark Bank

Temporary position as processor and DU underwriter for Residential Mortgages for all members.

09/2006-08/2010

911 Communications Dispatcher, Custer County Sheriff Office, CO

Maintained constant communications for all Emergency Response Teams to a variety of high risk situations, including car crashes, offenses, wildfires, significant rains and mudslides. Certificates include: certification for Emergency Telecommunicator

certification for Emergency Medical Dispatcher,certification for Emergency Police Dispatcher,certification for Emergency Fire Dispatcher.

07/2000-08/2005

Mortgage Operations, 1st Guarantee Mortgage

Originate, Process, Underwrite, Title review, Appraisal review, prepare mortgage &

closing documents with constant contact with the borrower and bank. Over 80 loans

in pipeline at all times.

02/1992-07/2000

Retail Mortgage Processor, Homestead Funding Inc.

Processed and DU Underwriter for FHA, VA, 203K residential loans

Skills

·Outstanding customer service skills.

·Excellent organizational skills and multi-tasking

·1992-Present- mortgage seminars & SBA training courses

·911 Dispatchers Certificates: ETC, EMD, EPD, EFD

·1981-1983 US Army- Spec/4- Airborne Ranger- Food Service Specialist