Billing Associate

Benjamin Lau

252-***-**** ***************@*****.***

SUMMARY

Clerical associate with 12+ years of experience seeking an accounting, billing or medical coder position WORK EXPERIENCE

One Source - Billing Department Greenville, NC Jun 2010 - Present Billing Associate

● Reconcile 200+ AT&T, Verizon, T Mobile, and US Cellular wireless bills per week by ensuring that the total charges in the database and in the bills match

● Organize and review 500+ Suddenlink, Frontier Communications, Dish Network, and Comcast landline bills each week

● Report and flag wireless bills with unusual charges such as double billing, double payments, and late fees Acculink - Shipping Department Greenville, NC Aug 2020 - Present Shipping Associate

● Assemble, seal, and inspect 200+ packages into shipping pallets to ensure proper sealment before shipment

● Enter information about shipping invoices into computer database for commercial and private customer orders

● Flag and report shipping invoices with discrepancies such as address errors to supervisor HR Block - Local Office Greenville, NC Nov 2008 - Feb 2009 Tax Associate

● Prepared, verified, and filed 20+ individual tax returns per week to maximize tax refunds and minimize tax liabilities

● Communicated with clients each week to verify the information they provided about their tax situations and asked additional clarifying questions if needed

● Asked clients detailed questions to determine what tax credits and deductions they were legally entitled to earn the maximum tax refund allowable by law

EDUCATION

East Carolina University Aug 2004 - May 2008

Bachelor of Science in Accounting

East Carolina University

Bachelor of Science in Health Information Management Aug 2008 - May 2011 SKILLS

Proficiencies: Microsoft Office, ICD-10 Coding with 3M Software, Generally Accepted Accounting Principles, Sarbanes-Oxley Act, Health Insurance Portability and Accountability Act

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