Karol Monroy

Detail-oriented keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities.

Experience

May 2022- Now

SILRIS

Department Manager

Followed safety protocols and company processes and procedures.

Performed opening and closing duties as part of management team and handled cash management.

Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.

Supervised 20 full-time and 10 part-time employees.

Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.

Employed process improvement initiatives within department.

April 2018 – April 2022

Benton Enterprises

Shift Manager

Followed safety protocols and company processes and procedures.

Enforced safety rules and other policies to protect employees and minimize company liability.

Performed opening and closing duties as part of management team and handled cash management.

Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.

Supervised 20 full-time and 15 part-time employees.

May 2013 – Sep 2017

Bacardi & Company

Quality Assurance Engineer

Compiled laboratory test data and performed analyses.

Monitored testing procedures to meet established item specifications, standard test methods or protocols according to BPM and HAACP.

Audit our systems based on ISO 9000 and ISO 22000 requirements

Coordinate with external quality assurance auditors and technicians to ensure legal compliance

Trained employees in proper equipment use and product testing procedures.

Participated in out-of-specification and failure investigations and recommended corrective actions.

Prepare and present reports and metrics to Senior Management

Performed visual inspections of finished products.

Identified quality problems and recommended solutions.

May 2009 – May 2013

Sterningredients

Quality Control Inspector

Assessed materials, parts and products for conformance with quality control requirements and production specifications.

Completed thorough inspects of finished products in compliance with established protocols and compared results against production specifications.

Implementation of GMP, GLP and HACCP

Auditor in training for ISO 22000.

Identified and resolved quality issues, escalating critical problems to supervisors.

Documented nonconformities and recommended techniques for prompt resolution.

Consulted with engineers to resolve quality, production and efficiency problems.

Education

2000 - 2004

Universidad Autonoma del Estado de Hidalgo

Food Chemistry

Skills

Verbal and Written Communication

Work Planning and Organization

Problem-Solving

Training and Development

Motivational Leadership

Team Supervision

Teamwork and Collaboration

Customer Service

Contact

1408 Bear Peak ln

Pflugerville Tx 78660

(737-***-**-**

adt8is@r.postjobfree.com

Languages

English

Spanish

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