Installation Technician Customer Service
Resume:
Jerome Morris
Florence, Arizona *****
********************@*****.***
Professional Summary
Certified Installation Technician with background in commercial and residential installations. Outstanding skills working in Industry to install systems, repair equipment and deliver solid customer service.
Competent Installation Technician awarded for exceptional customer satisfaction. Skilled operating heavy machinery. Over Number years of experience installing, maintaining and repairing Type products in accordance with company rules and regulations.
Skills
Client Retention
Repair Services
Basic Tools
Daily Progress Reports
Job Assignments
Copper Soldering
Telephone Support
User Training
Installation Tools
Maintaining Clean Work Areas
Complaint Investigations
Instructing Customers
Safe Equipment Handling
Brand Awareness
Valid Driver's License
Electric Drills
Training Junior Team Members
Customer Feedback
Safe Work Practices
Multitasking Abilities
Creative Solutions
Training Classes
Providing Feedback
Hand Saw
Customer Education
Client Needs Assessment
Equipment Troubleshooting and Repair
Telecommunications
Work History
American Home Services - Florence,Arizona
Installation Technician/plumber
Evaluated equipment to determine if it needed to be repaired or replaced.
Followed all company guidelines regarding safety procedures when out in field.
Used hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.Interacted with customers to best serve them and their need for my services.
Education
June 1979
Pacifica High School Garden Grove, CA
High School Diploma General Courses
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