Office Assistant Clerical

RENA COTTON

Richmond, IN ***** 765-***-**** ***********@*****.***

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

Clerical Support

Verbal and Written Communication

Active Listening

Time Management, Prioritizing Work, and Multitasking

Microsoft Word and Excel

Appointment Scheduling

Medication Management and Distribution

Conflict Resolution, crisis management, and mediation

Resourceful

Problem Solving and Organization

Quick Learner

Collaborative and a "People Person"

Ability to Remain Calm Under Pressure

Experience

Office Assistant Oct 2021 to Dec 2022

Refuge Of Hope Richmond, IN

CLERICAL DUTIES:

Maintained business records by updating customer information.

Offered diverse clerical support to office team members, managed correspondence, answered telephone calls, tracked documentation, and welcomed visitors to the office.

Conducted office inventory checks and requested restock of supplies.

Collected and coded various documents to prepare for filing, storage and processing.

Delivered messages, made appointments, and ran errands.

OTHER DUTIES:

Assisted residents with identifying and removing barriers that prevented them from improving their living circumstances.

Researched potential community resources and assisted residents with utilizing them.

Crisis management, conflict resolution, and mediation. Identified issues and utilized emotional intelligence and diplomatic communication to defuse.

Medication management

Taught residents daily life skills

Provided residents with transportation to work, appointments, and completing errands.

Assisted with meal planning and cooking.

Education and Training

Human Services

Ivy Tech Community College of Indiana New Richmond, IN

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