Customer Service Shift Lead

Robert Mersfelder 513-***-****

**** **** ****** *** ********@****.***

Hamilton, Ohio 45011

Professional Summary

As you can tell from my job history I’m reliable and loyal, I’m just ready for a career instead of just a job. I’ve been at this for quite a long time and I’m never given an opportunity to excel.

Skills

Quick learner Dedicated team player

Organized multi-tasker Very reliable

Friendly and helpful Always on time

Work History

XLC Services 08/2013 to 2016

My job consists of me mixing different formulas to exact measurements, which is transferred to 55 kg drums to other facilities for packing to get consumer tests. I have been at this job since August of 2013 and have reached the highest level of pay. Since I was hired I have never been late nor have I missed a day of work for any reason. I have a good personality and get along well with my co-workers. I enjoy challenges in the workplace as it is a good opportunity for me to show what kind of employee I would be.

Worked with different types of machinery.

Sent and received skids from the loading area.

Chili Time Restaurant- Cook 10/2003 to 05/2006; 04/2007 to 2016 4727 Vine Street, Cincinnati

Maintained high standards of customer service during high-volume, fast paced operations.

Built loyal clientele through friendly interactions and consistent appreciation.

Prepared all food orders within a 2-3 minute time frame.

Assembled food orders while maintaining appropriate portion control.

Followed food safety procedures according to company policies and health and sanitation regulations.

Reported to each shift on time and ready to work.

Reliable

Was put in charge on Tuesdays and Wednesdays when the managers were not there.

Put delivery orders away properly.

Kost Usa 09/2020 to current

I’m the shift lead in my area, I oversee 9 employees in the area. I run the high speed bottle line as well as look after and help the low speed bottle line with any issues they might have. I maintain all equipment in the area which includes a 30head filler, labeler, wrap around, dyco, and decal. Can operate stand up and sit down fork trucks.

Education

High School Diploma: 2003

Roger Bacon High School- 4320 Vine Street, Cincinnati

References

Available upon request

Contact this candidate