B
Jacques
Bolton
jacquesbolton**@gm
ail.com
Antioch, CA 94531
SUMMARY
Highly motivated professional with 22 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and as a collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. SKILLS
Marketing tactics
Labor relations
Project estimating
Employee development
Recruiting and hiring
Product branding
Hiring and staffing
Bidding processes
Strategic project planning
Contract negotiation expertise
Customer relations
Talent development
Team oversight
EXPERIENCE
Office Manager
Sacramento, CA
PRIMERICA FINANCIAL SERVICES LIMITED/ Dec 2019 to Current Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Implemented and maintained company protocols to facilitate smooth daily activities. Used judgment and initiative in handling confidential matters and requests. Reviewed files and records to obtain information and respond to requests. Monitored payments due from clients and promptly contacted clients with past due payments.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Owner
Sacramento, CA
True Options in Home Solutions/ Jan 1997 to Current Promoted business on social media platforms to maximize brand identity and generate revenue.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Set pricing structures according to market analytics and emerging trends. Led startup and creation of operational procedures and workflow planning. Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of jobs
Managed operations budgeting, accounts payable and accounts receivable and payroll. Resolved issues quickly through meticulous research and quick decision-making. Kept records for production, inventory, income and expenses. Determined pricing for products or services based on costs and competition. Assistant Baseball Coach
Sacramento, CA
Sacramento City College / Sep 1991 to Jun 1996
Conducted practices with conditioning, placement of players on defense, batting, bunting, base running and sliding.
Prepared strong program focused on skill-building, practice and conditioning. Oversaw summer baseball program with head coach to effectively train new and experienced players.
Recruited prospective student-athletes with exceptional skill and character. Coordinated team's schedules, travel arrangements and equipment for efficient operations.
Utilized gestures and audible signals to regulate play and communicate to participants and officials.
Conducted training seminars, staff meetings, coaching clinics and community meetings to promote organization.
Attended staff training and continuing education workshops to remain current with league expectations.
Provided one-on-one coaching on unique requirements of each position. Devised and implemented successful game strategies. Demonstrated correct game play and citizenship behaviors. EDUCATION AND TRAINING
Associate of Science: Math
Sacramento City College Jun 1989
Sacramento, CA
Received Baseball Scholarship to University of Arizona Honor Roll
High School Diploma
Luther Burbank High School Jun 1987
Sacramento, CA
Dean's List
Honor Roll
AP Courses in Math (Pre-Calculus), Science (Physics), Computers (Fortran and Cobol), Engineering
3.5 GPA
Quarterback and Captain for Football team, 1984 to 1987 Captain of Varsity Baseball Team 1985 to 1987
Captain of Varsity Wresting Team 1986-1987, state qualifier in 1986-1987