TRACY THOMPSON II
Reston, Virginia, United States 20190 346-***-**** *****************@******.*** Professional Summary
Performance-oriented leader offering proven expertise in building partnerships and sales channels. Proactive and flexible in scaling operations and responding to changing industry conditions. Achievements include optimizing procedures and dramatically increasing profits on a multi-unit level.
Skills
Recruiting and Hiring
Scheduling and Coordinating
Project Management
Team Leadership
Revenue Growth
Strategic Planning
Sales Strategies
Policies and Procedures
Client Relationship-Building
Vendor Management
P&L Responsibility
Work History
District Manager 08/2020 to Current
STARBUCKS COFFEE COMPANY – Tysons Corner, VA
Oversaw total operations of 11 locations to include labor and P&L responsibilities Manage payroll and budget with a total revenue of 41 million. Partnered with management to conduct individual training needs analysis for required coaching and training.
Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities. Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
District Leader 12/2017 to 08/2020
Dollar Tree Stores – Houston, TX
Supervised 14 locations to enforce high-quality standards of operation. Built positive and productive relationships with store and field leadership. Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
Met deadlines by proactively managing individual and team tasks and streamlining processes. Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
Store Manager/Interim Manager 12/2015 to 12/2017
CVS Pharmacy
Drove sales and planned promotional and local store marketing activities. Hired, delegated and reviewed sales staff performance and provided comprehensive coaching.
Supervised and effectively trained employees to decrease process lags and boost productivity.
Monitored daily cash discrepancies, inventory shrinkage and drive-off. Education
Certificate: Safety & Security Management
Woodstock Vocational - Woodstock, MD
High School Diploma
Heritage High School - Conyers, GA