Medical Assistant Data Entry
Resume:
Amanda Ketchum
Medical Assistant
Chandler, AZ **226
************@*****.***
Experienced healthcare professional Accomplished in leading unit-based groups to improve delivery of care and patient satisfaction using strengths in excellent patient interaction, attention to detail & multitasking.
Work Experience
Medical Assistant
SIPMD - Peoria, AZ
April 2022 to Present
• Obtain client medical history, including medication information, symptoms and allergies.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Assist patients with Tele Health appointments with their provider. Behavioral Health Technician
Oasis Behavioral Health Hospital - Mesa, AZ
November 2021 to March 2022
• Assisted in monitoring patient activity and reporting issues to the medical staff.
• Assisted in developing activities and meal routines that the patients enjoyed and could rely on.
• Assisted in performing in-room procedures on certain patients.
• Responsible for doing regular bed checks and room on each patient just prior to the end of visiting hours.
• Assisted in distributing meals to patients throughout the day.
• Often assisted medical staff in situations where a patient needed to be restrained.
• Assisted in restraining patients that had reactions to medication or treatment.
• Assisted patients who needed help reaching the meeting rooms to meet with family.
• Assisted patients to the cafeteria and activity rooms.
• Worked with medical staff to monitor the behavior of certain patients. Registered Nurse, BSN
MGA Homecare - Scottsdale, AZ
November 2018 to September 2021
• Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
• Observed patient to chart and report changes in patient condition, including adverse reactions to medications and treatments.
• Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
• Took vital signs to assess patient health progress and needs, including blood pressure, pulse and temperature.
• Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
• Updated and developed care plans to establish goals based on patient's nursing diagnosis.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
• Adhered to strict safety measures by carefully determining proper dosages before administering medications.
• Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
• Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care. Registered Nurse
Banner Health - Mesa, AZ
December 2019 to January 2021
• Managed care from admission to discharge, including patient assessments, care planning, health educations and discharge support for at least 5 patients per shift.
• Provided direct patient care, stabilized patients and determined next course of action.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
• Monitored patient reactions to drugs and carefully documented findings.
• Collected blood, tissue and other laboratory specimens and prepared for lab testing.
• Audited charts and reviewed clinical documents to verify accuracy.
• Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
• Administered medications to treat patients' symptoms and address underlying disease progression.
• Operated critical care equipment to keep patients stable and promote recovery.
• Protected critically ill patients from unnecessary risks by limiting visitors, using proper PPE and using strong infection control procedures.
• Delivered top-notch care exceeding department, hospital and Joint Commission standards. Medical Assistant
Golden Heart Senior Care - Scottsdale, AZ
September 2017 to May 2018
• Provided patient care
• Obtained patient vitals
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Medication reminders
• SVN treatments per physician orders
• Prepared meals and assistance with eating
• Household tasks such as laundry, dishes, sweeping, moping, vacuuming, dusting, etc.
• Assisted patient to medical appointments and assistance with errands Medical Assistant
Cedars Heart Clinic - Chandler, AZ
January 2012 to January 2016
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Taught patients about medications, procedures and care plan instructions.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Managed over 75 patient calls per day.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Obtained pre- and post-treatment vital signs and weight.
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Compiled necessary documents for surgical billing packages.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Obtained client medical history, including medication information, symptoms and allergies.
• Collected and documented patient medical information such as blood pressure and weight.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Called and faxed pharmacies to submit prescriptions and refills.
• Obtained all prescribed laboratory testing.
• Prepared initial patient charts for admission.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations Education
Bachelor's of Science in Nursing in Nursing
Chamberlain College of Nursing - Phoenix, AZ
January 2015 to April 2018
Certificate in Medical Assisting
Carrington College - Mesa, AZ
May 2011 to January 2012
Skills
• Home Health
• Med Surg
• RN
• Staff Nurse
• Medication Administration
• Experience Administering Injections
• Vital Signs
• Laboratory Experience
• EMR Systems
• Critical Care Experience
• Patient Care
• Medical Records
• Medical Office Experience
• Medical Imaging
• Triage
• Supervising Experience
• Acute care
• Behavioral health
• Customer service
• Computer literacy
• Communication skills
• Time management
• Typing
• Patient monitoring
• Microsoft Office
• Anatomy Knowledge
• Hospital Experience
• Phlebotomy
• Venipuncture
• Home Care
• Pain Management
• Medical Terminology
• Microsoft Word
• Phone Etiquette
• Cerner
• Infection Control Training
• Quality Assurance
• Employee Orientation
• Caregiving
• SVN
Certifications and Licenses
CPR Certification
AED Certification
Certified Medical Assistant
First Aid Certification
Assessments
Medical Terminology — Highly Proficient
March 2019
Understanding and using medical terminology
Full results: Highly Proficient
Nursing Skills: Clinical Judgment — Expert
March 2019
Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Expert
Electronic Medical Records: Best Practices — Expert November 2019
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Expert
First Aid — Highly Proficient
November 2019
Treating common medical emergencies.
Full results: Highly Proficient
Verbal Communication — Highly Proficient
November 2019
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Clinical judgment — Proficient
August 2021
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient
Case management & social work — Highly Proficient
August 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Highly Proficient
Home health aide skills — Expert
August 2022
Providing care to patients in a home setting
Full results: Expert
Patient-focused care — Highly Proficient
August 2022
Responding to patient concerns with sensitivity
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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