Service Representative Data Entry

Sara Grafton

My goals of employment are to perform my daily tasks as I’m expected to do to the best of my ability. I am very dependable, persistent, and I have great communication skills. I am very computer knowledgeable, I am eager to learn new things, and I give a hundred percent in all I do! 3049 Winnipeg Drive Baton Rouge 225-***-**** ************@*****.*** WORK EXPERIENCE

Serenity Treatment Center — mental health technician Arrow Pest Control — Customer service representative 1800 We Answer answering service — customer service representative EDUCATION

BRCC — Liberal Arts/General Studies

01/2022 to 10/2022, Baton Rouge, LA

I was a technician who attended to ill patients in the detox facility. I watched the patients, maintained orderly conduct on the unit, checked new patients in and out, fed patients, etc. I also handled all data entry on the computer for each of the patients and did the nightly tech report notes on each patient. 06/2020 to 12/2022, Baton Rouge, LA

I worked as a customer service representative and answered multiple telephone lines for all of the clients, I scheduled our technicians routes daily and set installation appointments. I input all of the customers data by computer daily and handled all incoming calls and concerns. I also dispatched calls from the customer to our installers as necessary. 02/2018 to 05/2020, Baton Rouge, LA

I answered all inbound customer service calls for our after hours answering service for multiple and various businesses. I input the client’s data into our computer database and left messages for the businesses they were trying to reach after hours.

08/2001 to 03/2003

I was achieving my undergraduate courses to get my associate’s degree in Liberal Arts.