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801-***-**** • adt8a8@r.postjobfree.com

JORGE RYLEE FLORES

Results-oriented in applying strong problem solving skills to clarify ambiguity and resolve highly complex issues within the tightest timeframes. Act as a key member of the team influencing a clear vision for success with an aptitude to performance improvement. Expert manager with the proven ability to synthesize complex information and effectively liaise technical teams with customers and non-technical staff. Possess strong learning capacity, can-do mentality, and keen eye for details. Foster an atmosphere of teamwork and collaboration with an emphasis on goal attainment. AREAS OF EXPERTISE

Effective Communication

Team Leadership & Coaching

Training Program Development

Technical Troubleshooting

Compliance Assurance

Safety Protocols Implementation

Performance Improvement

Inventory Management

Cost Saving

PROFESSIONAL BACKGROUND

OFFICE DEPOT, SANTA CLARITA, CA MAR 2020 – CURRENT PRINT AND CLIENT SERVICES MANAGER

Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.

Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing changes and updates, merchandise set and price changes. Sets weekly ads, include price changes and any associated updates to store signage.

Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions. CINEMARK THEATRES, PALMDALE, CA NOV 2019 – MAR 2020

Concessions associate; prepared food and drinks for patrons, ringing up purchases, and general customer assistance regarding theater amenities and show times.

Usher; greeting customers, crowd control, printing ticket stubs, directing patrons to theaters, explaining theatre layouts and cleaning theaters between show times. WALMART SUPER CENTER, PANORAMA CITY, CA SEP 2016 – DEC 2016 SALES ASSOCIATE/ASSET PROTECTION

Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service. Operating cash registers, managing financial transactions and balancing drawers.

Conduct surveillance to detect and apprehend shoplifters. Participate in the training of new hire associates in matters of asset protection. Enforce company standards as they relate to security and safety procedures. Monitor closed circuit television systems

EDUCATIONAL BACKGROUND

Associates in Liberal Arts and Sciences/Behavioral Sciences

Antelope Valley College, Lancaster Ca – 2017-2020

Los Angeles Valley College, Sun Valley Ca – 2016-2017

Admiral Arthur Radford High School, Honolulu Hi – 2013-2016 SKILLS/PROGRAMS

Experience with Final Cut Pro, Adobe Premiere, Dreamweaver, Illustrator, Photoshop, After effects, all Microsoft suite programs and HTML Coding.

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