JENNIFER WALL
adt89w@r.postjobfree.com 443-***-**** Towson, Maryland 21286
Summary
Highly motivated professional with 10+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Skills
Staff training and development
Program creation and implementation
Customer relations
Hiring and staffing
Social media management
Current fitness trends knowledge
Budgets
Designing exercise programs
Fitness assessments
First Aid/CPR
Recordkeeping
Leadership skills
Special events planning
Management
Experience
Maryland Athletic Club
Personal Training Manager
09/2021 - Current
Sculpt Kent Island Towson, Maryland
Owner
04/2017 - Current
Responsible for day-to-day operations of training department
Management of department budgets, KPI’s, performance, and growth
Responsible for staffing department
Demonstrated knowledge of marketing and implementing programs
Responsible for department payroll
Conduct weekly 1:1 meetings & monthly staff meetings
Reporting, projections, and monthly game planning
Personal Client roster and personal training
Successful business owner in the fitness industry.
Demonstrated knowledge of running, managing, and marketing business.
Responsible for day-to-day operations of business to include training clients, teaching fitness classes, writing and implementing nutrition plans, client invoice billing.
Built and enhanced relationships with clients to boost revenue.
Built Sculpt company from scratch by establishing plans, sourcing funding, and hiring team members.
Managed organizational budget and finances.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Maintained client records and information in customer database.
Made financial and logistics decisions in best interest of company.
Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
Fence & Deck Connection Millersville, Maryland
Marketing Assistant
09/2011 - 01/2021
Responsible for Social Media Marketing, Published Article Writing, Newsletter Publications, Email Blasts, managing Referral Program and customer Surveys.
Updated web pages and social media profiles to reflect proactive strategies and engage customers.
Created new images, marketing copy and graphics to support successful marketing efforts.
Helped develop event strategies and plans to drive successful completion of each marketing project and achieve key targets.
Developed and oversaw internal and external events.
The Young School Gambrills, Maryland
Assistant Head of Schools
08/2003 - 06/2010
Responsible for Curriculum Implementation, Tours, Staffing, Newsletters, and Managing Program.
Greeted clients, assisting operations by performing entrance interview tasks to determine need.
Produced and distributed memos, newsletters, email updates and other forms of communication.
Visited classrooms to evaluate teacher instructional techniques as part of annual evaluation cycle.
Presented resources and opportunities to teaching staff for further professional development and curriculum training courses.
Collaborated with various departments to support and establish programs, lessons, and student activities.
Resolved various situations to cultivate strong student and parent relationships.
Guided instruction by mentoring teachers to improve leadership and teaching effectiveness.
Monitored and evaluated performance of school employees.
Facilitated staff meetings to convey policy changes and hear employee input.
Education and Training
International Sports Sciences Association, Mark Carpinteria, California
Certified Elite Trainer, Certified Personal Trainer, Certified Specialist in Fitness Nutrition, Certified Transformation Specialist, Certified Glute Specialist, ISSA CPR & AED Certified
12/2016
Anne Arundel Community College Parkway Arnold, Maryland
Associate in Education
05/2006
Certifications
Certified Elite Trainer - 6 years Certified Personal Trainer - 6 years
Certified Specialist in Fitness Nutrition - 6 years
Certified Transformation Specialist – 6 years
Certified Glute Specialist – 6 years
CPR/AED Certification - current
Accomplishments
Voted Best Personal Trainer 2020
Voted Best Kickboxing Class 2019
Voted Best TRX Class 2018
Voted Favorite Business Owner 2020
Voted Favorite Business Owner 2019
Voted Favorite Business Owner 2018
Person in The Community Making a Difference Award 2018
Voted Favorite New Business 2017