Customer Service Manager
Resume:
Bonnie Johnson
*****************@*****.***
OVERVIEW: Excellent at dealing with customers; great communication and multi-tasking skills. Over ten years of demonstrated customer service experience, and 25 years of paralegal experience. I am very familiar and have worked with Microsoft Word, Microsoft PowerPoint, Microsoft Excel, and Microsoft Access. My goal is to pursue a career within your organization. EDUCATION:
Daytona State College Daytona Beach, FL 07/1993
High School Diploma
WORK EXPERIENCE:
Culbertson Law Group Daytona Beach, FL 2/2015 -8/2022 Receptionist
• Greet Clients
• Answering Clients Questions
• Appointment Setting
• Answer Telephone
• Ordering Medical records
WFF Facility Services Daytona Beach, FL 8/2014-2/2015 Bethune Cookman University
Housekeeping
• Cleaning Dorms
Law Offices Rotstein & Shiffman Daytona Beach, FL 8/1998-02/2013 Paralegal
• Research and Investigate
• Social Security Disability
o Prepare Legal Documents
o Prepare Clients for Hearings
• Appointment Setting
• Answer Telephone
• Communicated with clients on a day to day basis
• Served Legal Documents/Courier
Walmart Daytona Beach, FL 07/1993-08/1998
Customer Service Manager
• Interact with customers and give product information
• Keep track of stock and inventory in the store
• Maintain the proper display of goods in the store and ensuring that they comply with the quality standards
• Take payment for services rendered.
• Balance bank at the end of shift
References Available Upon Request
Contact this candidate