Program Analyst Project Manager

THILA PATHMA

Palatine,IL +1-224-***-****

www.linkedin.com/in/thila-p-3285ba7

**********@*****.***

Summary:

I am a highly skilled professional in Business Administration, Financial Planning, Costing, Forecasting, Marketing Skills, Strategy Development and Implementation. Behaviors and skills that make me successfulI:

High degree of self-discipline, independence and drive in Project Management: job planning, ability to multitask and meeting goals through time and, prioritizing tasks and teamwork. Thrive in a collaborative environment of team buy-in, defining clear targets, with direction and resources to complete given tasks within the stipulated time. Great interpersonal skills utilized in communicating with the clients and all levels of the organization. Additional Skills

Events Planning, Organization & Management

Proficient in MS Office Software

CRM

OFS Reporter

XaitPorter

Oracle Application

Salesforce

Work Experience

February 2021

– March 2022

Service Enablement Program Analyst

Quantum Corporation

Notable contributions:

• Successfully assisted in 14 New Product Launch ($400k – $13mm in revenues) by preparing all materials necessary for product launches including Quantum New Product Introduction documents, Pricing Change request and other administrative tasks to properly launch service products.

• Partnered with Sales and Services teams to build and optimize revenue generation programs to help achieve targets.

• Introduced various Continuous improvements in optimizing business processes, pricing and problem resolution, and best practices for business enablement and effectiveness through deep collaboration with cross- functional team members.

• Provided training to the Service Sales team on quoting processes for new product launches or product updates.

May 2017 –

October 2017

Senior Client Servicing Executive

Macomm Management Services Sdn Bhd

Clients:

● Malaysian Advertisers Association (MAA)

● Audit Bureau of Circulation (ABC)

● Communications and Multimedia Content Forum of Malaysia (CMCF) Notable Contribution:

• Conduct and Facilitate Annual General Meetings (AGM) for the Associations.

• Managed and executed effective Monthly Board or Council Meetings. Spearheaded all aspects including liaising with the Chair to plan meetings, planning on agenda items, circulating agendas and reports, taking minutes, circulating approved minutes, ensuring that the agreed actions are carried out.

• Worked closely with the Chairperson and the relevant Vice Chairperson and Senior Leaders of the Association to ensure the strategic agenda and operation of the committee are met.

• Maintained effective records and administration, this included: Stakeholder Mapping, Stakeholder Analysis, Financial Reports Management, task tracking and follow ups and progress updates.

• Managed communication and correspondence on a timely manner, this included: responding to all committee correspondence, filing all committee correspondence received, tracking the organization’s publications (eg: leaflets or newsletters), reporting the activities of the organization and future programmes to members, the press and public, preparing a report of the organization’s activities for the Annual General Meeting.

• Upheld the legal requirements of governing documents where relevant, this included: Acting as custodian of the organization’s governing documents, checking quorum is present at meetings, ensuring elections are in line with stipulated procedures, ensuring organization’s activities are in line with its objectives, ensuring company law requirements are met (where relevant). Dec 2011 –

March 2016

Marketing & Technical Sales

Schlumberger Group of Companies, Malaysia

Notable Contribution:

● Created and maintained a Training Management System that included identifying gaps and necessary trainings, bridging gaps between Sales & Marketing teams trainings and planning and executing training needs.

● In charge of events planning, organization and management. List of Global and Regional Events included:

• World Gas Conference (WGC) (2012)

• Offshore Technology Conference (OTC) (2014)

• Petroleum Geoscience Conference & Exhibition (PGCE) (2012, 2013 & 2015)

• SPE Asia Pacific – Enhanced Oil Recovery Conference (2013 & 2015) Created innovative and sustainable processes:

● Responsible for the end-to-end client journey and delivery of corporate events.

● Managed all communications, processes and procedures for executive leadership.

● Coordinated and managed event logistics and services ie: provide on-site event management and organization of event registration, to include staff management and accurate inventory of marketing materials.

● Maintained accuracy in event reporting and post-event analysis to help improve future events.

● Managed the marketing expenditure against allocated budget. Provided monthly reporting of the expenditure and managed accounts. Other Responsibilities Involved:

● Multi-Segment Technical Sales Tender Coordinator. Ensured the tenders were compiled according to the respective segments, follow up on tender materials, ensured that tender requirements are followed accurately and submitted on a timely manner.

● Collaborated with the sourcing and procurement team to select and source suitable vendors ensuring quality, company standard and negotiated pricing to be in line with the Procurement & Supply Chain policies and practices on all Marketing Collaterals. Mar 2005 – Nov

2011

Project Manager

Schlumberger Integrated Project Management, Malaysia Administration and Client Billings

● Spearheaded all projects in Receivables target management, forecasting and collection.

● Consistently met deadlines with team achieving various commendations and awards.

● Performed tasks ensuring project success – progress management and tracking, scheduling, budgeting, resource management.

● Clearly communicated and escalated when required, problems, risks and issues to upper management and stakeholders.

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