RANDY O’NEAL
**** ********* **., ******, ***** · 936-***-****
**************@*****.***
Motivated, self-starting professional with great interpersonal and communication skills. Over 20 years’ experience in managing laundry facilities, shipping areas and inventory control. I have a bachelor’s degree in industrial technology with a minor in business administration. With my experience, I have a proven track record of planning and directing activities that provide exceptional, efficient and timely operations to provide excellent customer experiences.
EXPERIENCE
OCTOBER 25, 2022 – DECEMBER 14 2022
FACILITIES MAINTENANCE, Pinewood townhomes
Engaged and collaborated through various communication methods with multiple stakeholders to ensure appropriate maintenance and repair of rental properties. Performed maintenance and repair of rental properties.
JUNE 2020 – OCTOBER 22, 2022
DELIVERY COORDINATOR, Lowe’s
Managed product delivery for business and consumer accounts, shipping over $500,000 in product each year. Established and maintained relationships and delivery schedules with third party delivery partners. Inspected merchandise prior to shipping to ensure product compliance, order accuracy and undamaged products. Created shipment records using robust order management systems. Created and reviewed customer and delivery reports to ensure accuracy and timeliness of product delivery. Reviewed, researched, processed and updated delivery contracts. Investigated, resolved, and effectively communicated with business and consumer customers to ensure complaints and product delivery requests are met.
JANUARY 2014 – MAY 2020
LAUNDRY CAPTAIN, Texas department of criminal justice
Managed laundry facilities efficiently to meet demands of a location serving over 3,000 individuals. Motivated, directed, supervised, and trained 10 employees and over 100 offenders. Managed the receipt, launder, distribution and inventory of staff and offender clothing, linens and other necessity items. Monitored and maintained the departmental budget (over $400,000 budget, excluding salary), inventory and production flow. Ensured safety and health requirements were met. Developed and implemented departmental procedures and processes. Prepared department and passed multiple federal audits to maintain facility certification. Redesigned facility pressing area that created more efficient pressing operations and increased output by more than 10%.
FEBRUARY 1999 – JANUARY 2014
LAUNDRY MANAGER, Texas Department of Criminal Justice
Assisted in the management of laundry facilities to meet demands of a location serving over 3,000 individuals. Assisted in the direction and supervision of employees and over 100 offenders to ensure facilities were efficiently employed. Managed the receipt, launder, distribution, and inventory of staff and offender clothing, linens, and other necessity items. Assisted in the monitoring of the departmental budget (over $400,000 budget, excluding salary), inventory and production flow. Ensured safety and health requirements were met. Assisted in the development and implementation of departmental procedures and processes.
JANUARY 1997 – FEBRUARY 1999
INVENTORY SPECIALIST, University of Texas – Medical Branch
Managed product delivery for medical business accounts, shipping more than $300,000 in product each year. Established and maintained relationships and delivery schedules with third party delivery partners. Inspected merchandise prior to shipping to ensure product compliance, order accuracy and undamaged products. Created shipment records using robust order management systems. Created and reviewed customer and delivery reports to ensure accuracy and timeliness of product delivery. Reviewed, researched, processed and updated delivery contracts. Investigated, resolved and effectively communicated with business and consumer customers to ensure complaints and product delivery requests are met. Managed inventory orders and receipt of inventory. Researched and developed pricing strategies for supplies and inventory.
EDUCATION
DECEMBER 2008
BACHELOR OF SCIENCE – INDUSTRIAL TECHNOLOGY AND BUSINESS ADMINISTRATION, Sam HOuston state university
SKILLS
Management of staff, budgets, deliveries, and inventory
Development and implementation of procedures and processes
Excellent interpersonal skills
Technical illustrations and engineering graphics
Evaluating and interpreting policies
Effective communication skills
Developing interpersonal relationships
Inventory and order management systems