PROFESSIONAL SUMMARY

Received in-depth training at Truckadium for Truck dispatcher and freight brocker training and looking to obtain a position as a Transportation dispatcher utilizing skills with opportunity for continuing professional development.

Highly professional and able to handle high volume calls in fast pace environment

Developed analytical and problem-solving skills which are required to resolve problems that are technical in nature and recognizing difficult situations and responding accordingly.

Excellent listening and negotiation skills.

Able to multitask and coordinate various emergency service personnel while focusing on issue at hand.

Experience in making reports on team activities and ticket trends as required by team leader and providing assistance in updating procedural documents and conducting daily stand up meetings.

SKILLS SET

Computer Skills: Proficient in MS Office applications like MS Excel, MS Word and received in-depth training on using truck dispatch software to effectively manage trucking operations, including order creation and tracking, driver payroll and invoicing.

Language Skills: Fluent in English, Punjabi and Hindi.

Teamwork and collaborative skills: Able to work and collaborate with a variety pf professionals.

Good Organization and interpersonal skills

Having a good industry knowledge and decision-making skills

WORK EXPERIENCE

Primary School Teacher (Kids and Company, Calgary, AB) May 2016 – Dec 2021

Administering homework and assignments to gauge and enhance the students’ levels of understanding

Preparing, administering, supervising, and grading examinations, quizzes, and other assignments

Organizing and planning academic events and activities both inside and outside of the school

Created and distributed progress reports for both kids and parents.

Maintain and update attendance as well as school discipline records.

Participated and conducted team meetings, educational seminars, and workshops.

Nursing Assistant (Bowview Manner) April 2015 – May 2016

Provided Immediate response to patient calls

Notify medical personnel in the event of a difficult case or an emergency

Maintaining a patient's health and Providing patients with physical and emotional assistance

Getting the patients ready for physical exams, lab testing, and doctor visits

Lift, transport, and move patients using the appropriate techniques

Treat all patients, family, and other visitors with respect, and engage with them in a tactful manner at all times

Comply with all safety and health regulations

Security Officer (Shield security, Calgary, AB) March 2014 – May 2016

Provided outstanding client service and Maintained positive customer and client connections.

In a timely and professional manner, respond to and investigate security events, alarms, and crises.

In emergency situations, make timely decisions while retaining composure.

Support and communicate with emergency personnel, such as police, fire, and paramedics.

Prepare complete and accurate incident reports for all incidents.

Monitor and control entrance and departure of employees and visitors according to prescribed protocol

Detect and confront unauthorized persons and violators of security procedures

Report rule infractions and violations

Monitor and prevent movement of prohibited items into and out of property

EDUCATION

Truck Dispatch and Freight broker training

(Truckadium, Toronto)

Bachelor of Science, Nursing

(Rosewood College, Calgary, AB)

BSC, Medical

(GTS College)

PGDMC, Mass Communication

GNKGC

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