AJAYI OLUWASEUN OMONIYI

Address: **, ******* ******, *********, *******, Lagos.

Mobile: 070******** Email: adt7yd@r.postjobfree.com

Sex: Female

Date of Birth: 26/10/1996

Professional Profile

Creating a professional image which involves planning and a concentrated training effort. Professionalizing on keeping of record organizing meetings and arranging travel, transport, and accommodation.

Work Experience

KK LEASING LIMITED 2021-Till DATE FRONT DESK EXECUTIVE

Perform office administration and clerical duties.

Operate telephone switchboard and answer and transfer calls.

Take a message and communicate to the appropriate employees

Greet visitors and escort them to the appropriate office or person.

Sort and distribute incoming mail and handle outgoing mail.

Place outgoing calls and conference calls as needed.

Drafts, review and proofread office documents.

Perform basic data entry when needed.

Order and stock office supplies.

Ensure compliance with company rules and regulations.

Assist in making meeting room reservations, travel booking, and the like.

Proffer a solution to any needs that arise.

ADELOVE SHIPPING COMPANY. Nov 2020– 2021 CUSTOMER CARE PERSONNEL OFFICER

Make recommendations to management to improve customer experience

Create and maintain reports about customer interactions.

Answer customer inquiries via phone, email, and in person and sending of correspondence

Participate, team–building activities and develop a rapport with customers.

Update customer records in the system, including notes about interactions

Direct customers to online resources and maintain reports about customer interaction.

Being where our customers Are. the first driving principle is providing contextual in-product help whenever possible.

Consistency and compassion

Going beyond meeting customers’ basic needs and providing timely and pleasant support.

DEEMDONE SERVICES VENTURES 2019 – 2020 LOAN OFFICER/CUSTOMER CARE REPRESENTATIVE

Evaluating creditworthiness by processing loan applications and documentation within specified limits

Interviewing applicants to determine financial eligibility and feasibility of granting the loan

Update and maintain account records

Communicate with clients either to request or to provide information

Assess customer needs, explore all options and introduce different types of loan

Justify decisions (approvals/rejections) and report on them

AKINKUMBI CHAMBERS 2017 – 2019 PERSONAL ASSISTANT

Manage diaries and organize meetings and appointments often controlling access to the manager/executive

Organize and track case documentation, making it easily accessible to team members who need it

Disbursement of letters to the registrar for adjournment of case or meeting

Clearing of case files for the next court sitting for an accurate and accessible team member.

OKERIMI ENTERPRISES 2014-2016 ADMINISTRATIVE OFFICER

Manage the daily tasks of a company or organization by providing administrative and clerical support.

To assess, record, and report on the development progress of the company.

Ensuring the confidentiality and security of files and filing systems.

Coordinate schedules, arrange meetings, distribute memos and reports, and ensure that everyone is kept current with necessary company news and information.

Operating copy equipment, fax machines, printers, or other equipment necessary.

Maintain a company calendar and schedule appointments.

Distribute and store correspondence (e.g., Letters, Email, and Packages)

Manage office supplies stock and place orders and also prepare regular reports on expenses and office budgets.

Education

Yaba College of Technology, Lagos State, Nigeria 2016-2018 National Diploma (ND) Mass Communication

Modules Include: The imparting or exchanging of information on a large scale to a wide range of people it is usually understood as relating to various forms of media

Ilupeju Senior Grammar School

West African Senior School Certificate Examination (WASSCE) 2012

CERTIFICATION PROGRAMME DATA ANALYST 2022-TILL DATE

Personal Skill

Problem–solving and decision making

Writing

Research /Gathering of information

Personal Interest

Reading/studying,

Research

References

(References are available upon request)

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