Service Representative Sales Associate

KELSIE LONG

**** ********* ** ******** ****, IA *0327 · 515-***-****

********@*****.***

Likable and dependable customer service representative with 5 years of professional experience. Seeking employment for a permanent career assisting others. EXPERIENCE

4/2022-12/2022

CUSTOMER SERVICE REPRESENTIVE, YELLOW FREIGHT

Maintained and built customer relationships with key account(s)

Proactively worked with customers and origin colleagues to ensure clients supply chain shipping needs are met

Assisted with creating / maintaining customized standard operating procedures 08/2020 – 4/2022

CUSTOMER SERVICE ASSOCIATE, MAXIMUS

Maintained customer relationships with members

Proactively worked with members to address health care coverage concerns

Assisted new members with enrollments and address changes 06/2017– 12/2019

SALES ASSOCIATE, FLEET FARM

Worked closely with customers to determine their needs

Maintained sales floor appearance

Drove sales through engagement of customers, suggestive selling, and sharing product knowledge.

EDUCATION

MAY 2006

DIPLOMA, SCHOOL

SKILLS

Excellent time-management skills

Customer priority

Attention to detail

Ability to multi-task

Dedicated to the job and customers

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