Sales Engineer Project Manager
Resume:
Christopher J. Szabo
**** ****** **. ******, ** *6244 Mobile 817-***-**** Home 817-***-**** Email: *********@*********.***
Profile: Experienced Sales Engineer / Solutions Architect with 20 years of data center & IT experience with a wide array of knowledge in data processing functions and applications. I possess a track record of developing relationships with C level executives and key decision makers, who are responsible for the deployment and delivery of IT processes, functions, and products in order to support core business objectives. I have been viewed and leveraged as the trusted technical resource by such executives and decision makers of global fortune 1000 corporations, for their Digital Transformation and IT Orchestration initiatives.
Career Highlights:
Closed Multiple 7 Figure Deals Across 3 Companies in my tenure.
Supported Increase in TOLA Region Revenue over 200% in Multiple Years for Previous Employers.
20+ Years of Pre-Sales and Engineering Experience Across Multiple Platforms and Products.
Ability to Support & Achieve Account Executive Sales Quotas Year after Year.
Numerous awards Pre-Sales Engineer & Most Innovative Pre-Sales Engineer across 3 companies.
Consistent Quota Attainment Year Over Year.
Achievement of Club Rewards Participation for Multiple Years with Platinum Technologies, Vignette & ServiceNow.
Consistent Placement of Product Across Multiple Verticals.
Prodapt Corp. March 2022 – October 2022
Solution: Technical Architect for multiple solutions as well as how their underpinning is best implemented to provide optimal business service to customers and their end user and community. Technical solutions and component parts, to include Application Servers, Workflows, Events, Systems Management, Integrations and well as Cloud Operations and Interfaces.
Position: Technical Architect Prodapt Corp.
Tualatin, OR, US
7565 SW Mohawk St Building M
Responsibilities:
•Provide Customers & Prospects, with the industry leading cloud based technical solutions and consulting.
•Create knowledge material, whitepapers and use cases to better leverage an IT strategy that is cloud based.
•Present value-based IT service solutions to CIOs, CTOs, Vice Presidents, and other upper and mid-level managers to help drive decisions and create value.
•Provided response to inquiry related to RFI’s/RFP’s
•Worked with Line-of-Business personnel to help solve current use case challenges and current operational issues.
•Worked with technical teams to deploy use cases, concepts, and functionality in a cloud infrastructure.
•Worked with managers regarding current licensing for migration from current solution or OEM agreements to cloud based licensing model.
Redwood Software August 2019 – November 2020
Solution: WLA (Workload Automation), Analytics. Systems Automation / IT Systems Automation as well as IT Operations Management, and Automated Output & Report Distribution and Security, coupled with run-book automation and business process management & execution. All within a cloud environment and infrastructure.
Position: Sr. Solutions Architect Redwood Software
3201 Dallas Pkwy.
Frisco, TX 75034.
Responsibilities:
•Provide Customers & Prospects, with the industry leading cloud based WLA solution.
•Created reusable demonstrations, knowledge material, whitepapers and use cases to better leverage an automation strategy that is cloud based, AWS.
•Present and Demonstrate value-based workload automation service solution to CIOs, CTOs, Vice Presidents, and other upper and mid-level managers to help drive decisions and create value.
•Provided response to inquiry related to RFI’s/RFP’s
•Worked with Line-of-Business personnel to help solve current use case challenges and current operational issues.
•Worked with technical teams to deploy use cases, concepts, and functionality in a cloud infrastructure proof of concepts.
•Worked with managers regarding current licensing for migration from current solution or OEM agreements to cloud based licensing model.
•Provided POC/POV Work and assistance to perspective clients.
ServiceNow December 2014 – June 2019
Solution: ITSM, ITBM, ITOM, Asset Management as well as AI Response Systems coupled with Workflow & Analytics, with in a cloud-based infrastructure.
Position: Sr. Solutions Consultant ServiceNow Corp.
2225 Lawson Lane.
Santa Clara, CA 95054.
Responsibilities:
•Provide Customers & Prospects, with the industry standard cloud based ITSM, ITBM, ITOM solution.
•Present & Demonstrate ITSM, ITBM, ITOM cloud-based solution for incident management, business management and operations management coupled with workflow and automation functionality.
•Provided response to inquiry related to RFI’s/RFP’s
•Provided support for cloud-based proof of concepts and customized workflow executions.
•Worked with Line-of-Business personnel to architect such functions and deployment considerations for defined functions from a on-premise deployment to a cloud-based infrastructure.
•Worked with technical teams to transform manual processes to digitally transformed automated actions and even based functions.
•Worked with technical teams in deployment for AI based request and response incident management.
•Provided POC/POV Work and assistance to perspective clients.
Hewlett Packard January 2014 – December 2014
Solution: Transaction Management / IT Transaction & Systems Monitoring as well as Configuration Management and Discovery Dependency Mapping of IT Infrastructure Assets and Applications. Either on HP Cloud hosted systems or other available cloud infrastructures.
Position: Project Manager Hewlett Packard Corp.
3000 Hanover St.
Palo Alto, California 94304
Responsibilities:
•Provide Customers & Prospects, with estimates and projected timelines of deployment and delivery of HP’s Business Availability Center, as well as HP’s Product Line to Include End User Monitoring, Real User Monitoring, Sitescope, Diagnostics, & CMS/uCMDB Discovery and Dependency Mapping.
•Provide detailed project statements of work, delivery timelines, delivery milestones.
•Provided detailed architecture diagrams of proposed deployment infrastructure.
•Identified and assigned available professional services personnel for delivery and deployments.
•Worked with Technical and Line-of-Business personnel for onsite scheduling and delivery consultant availability.
•Worked with Delivery and Line-of-Business personnel ongoing and outstanding support issues and resolution.
•Worked with defined authorized delivery partners for project delivery resources, timelines, SOW’s and budgetary considerations.
•Provided POC/POV Work and assistance to perspective clients
UC4 January 2012 – December 2013
Solution: IT Systems Enterprise Scheduling & IT Systems Automation as well as Run-Book Automation and Business Process Management & Execution.
Position: Sr. Solutions Architect UC4 Corp.
14475 NE 24th St. Suite 210
Bellevue, Washington, 98007
Responsibilities:
•Provided Pre-Sales Presentations and Demonstrations to Customer & Prospect Base, as well as Account Qualification.
•Provided Customer and Prospects Onsite Installations and Training, for Customer Evaluations, and Proof of Concept Implementations.
•Created reusable demonstrations, knowledge material, whitepapers and use cases to provide value & ROI of Automation.
•Worked with technical teams to deploy use cases, concepts, and functionality in operations batch execution schedules.
•Provided POC/POV Work and assistance to perspective clients.
Hewlett Packard September 2007 – December 2011
Solution: IT Transaction & Systems Monitoring as well as Configuration Management and Discovery & Dependency Mapping of IT Infrastructure Assets their Security and Applications Dependencies.
Position: Sr. Solutions Architect Hewlett Packard Corp.
3000 Hanover St.
Palo Alto, California 94304
Responsibilities:
•Provide Customers & Prospects, with the industry leading IT Transaction Systems Monitoring and Management. Coupled with End User Monitoring, Real User Monitoring, Systems Monitoring and Application Performance and Dependency Mapping.
•Present & Demonstrate Transaction Management, Systems Monitoring & Application Performance Management as well as Application Discovery and Dependency Mapping.
•Interfaced with C Level Executives and CIO’s as to the value, ROI and impact of IT functions and process executions critical to business continuity and delivery.
•Worked with Line-of-Business personnel to architect such functions and deployment considerations for defined functions within a customer or prospects data center.
•Worked with technical teams to deploy and install solutions for evaluation and validation via Proof of Concept deployments.
•Provided response to inquiry related to RFI’s/RFP’s
•Provided POC/POV Work and assistance to perspective clients.
Exeros October 2006 – August 2007
Solution: Early stage startup focused on Automated Data Discovery, Data Mapping & Data Lineage Platform in Conjunction with Data Design and Transformation Analysis.
Position: Sr. Sales Consultant Exeros Corp.
2953 Bunker Hill Lane
Santa Clara, California 95054
Responsibilities:
•Provide Customers & Prospects, with introduction to product, market space, value and ROI of Data Management.
•Present & Demonstrate Data Discovery and Mapping coupled with Data Transformation.
•Interfaced with C Level Executives and CIO’s as to the value, ROI and impact of Data Transformation as a Function of Migrations and Data Systems Architecture.
•Worked with Line-of-Business personnel to architect such functions and deployment considerations for defined functions within a customer or prospects data center.
•Worked with technical teams to deploy and install solutions for evaluation and validation via Proof of Concept deployments.
•Provided response to inquiry related to RFI’s/RFP’s
•Provided POC/POV Work and assistance to perspective clients.
Worksoft March 2004 – October 2006
Solution: Quality Assurance Automation Framework, that offers rapid development of application test cases as well end to end automated process execution. Solution provides for application and process certification as well as validation prior to deployment.
Position: Manager Pre-Sales Worksoft Inc.
5420 LBJ Freeway, Suite 577
Dallas, Texas
Responsibilities:
•Developed Presentations & Demonstrations for Pre-Sales Team.
•Interfaced with C Level Executives and CIO’s as to the value, ROI of Quality Assurance Process.
•Worked with Marketing for Content and Messaging for Solution Positioning.
•Worked with technical teams to deploy and install solutions for evaluation and validation via Proof of Concept deployments process and primary KPI’s and success criteria for product licensure.
•Provided response to inquiry related to RFI’s/RFP’s & Templates for Pre-Sales team.
•Provided POC/POV Work and assistance to perspective clients.
EDUCATION
University of Texas at Arlington, Arlington, Texas. B.S. in Information Systems. Completed B.S. Degree in Information Systems within the School of Business with Minor in Business Administration.
San Diego Mesa College, San Diego, California. Associate of Science in Computer Science. Specialized in Application Development, Deployment and Integration.
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